Symptom Troubleshooting
Symptom Troubleshooting: Navigation cannot control XM radio
Navigation cannot control XM radio
NOTE:
- Check the vehicle battery condition first.
- Check the connectors for poor connections or loose terminals.
- Make sure that the correct DVD color and version are installed.
- Check any official Honda service website for more information about the navigation system.
- Review the audio system symptom diagnostic section.
- If you can only turn to channels 000, 001,174, and 247, make sure the audio unit is set to the channel mode (see owner's manual), if it is set to channel mode, call XM satellite radio customer support and check the account activation status.
1. Start the vehicle.
2. Make sure the anti-theft code for the audio system is entered.
3. Go into the Diagnostic mode, and use the Navi system Link diagnosis. Navigation System Diagnostic Mode (With Navigation)
Is the XM icon red?
YES - Do the troubleshooting for the voice guidance can not be heard, is broken up, or there is static. Symptom Troubleshooting
NO - Go to step 4.
4. Substitute a known-good navigation unit, Service and Repair and recheck.
Can the navigation system control the XM radio?
YES - Replace the navigation unit. Service and Repair
NO - Do the audio system troubleshooting.