RES Disc Does Not Play

Rear Entertainment System Symptom Troubleshooting - RES disc does not play

RES disc does not play

NOTE:

- Check the vehicle battery condition first Battery Test.
- CD-R/RWs and DVD-R/RWs will not work in the DVD player (built into the audio unit).
- Damaged or contaminated discs may not always play properly.
- Discs with labels should not be used in the DVD player (built into the audio-navigation unit or the audio unit). They may damage the player mechanism.
- You need to switch the audio-navigation unit or the audio unit REAR POWER button on for the rear display, remote controls, and sound to operate.

1. Turn the ignition switch to ON (II).

2. Try loading a DVD. If the disc does not load, go to RES disc does not load RES Disc Does Not load.

Does the DVD play (display properly and sound normal)?

YES -

Intermittent failure, the DVD player (built into the audio-navigation unit or audio unit) is OK at this time.

NO -

Go to step 3.

3. Insert a known-good DVD.

Does the DVD play (display properly and sound normal)?

YES -

The original DVD is faulty or is an unreadable format.

NO -

Go to RES power will not turn on troubleshooting:

- Ultrawide RES type RES Power Will Not Turn On (Ultrawide RES Type).
- RES type RES Power Will Not Turn On (With Rear Entertainment (RES Type)).