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Body - Sliding Door Reopens 6 Inches When Closing

Group: ELECTRICAL

Number:09-BE-001

Date: MARCH, 2009

Model:
2006 - 2008 ENTOURAGE

Subject:
POWER SLIDING DOOR (PSD) CONTROL MODULE REPLACEMENT

DESCRIPTION:





Some 2006 - 2008 Entourage models equipped with the Power Sliding Door (PSD) option may exhibit a condition where a PSD reopens approximately 6 inches from the latch area while closing. In those instances, the door ajar warning light will illuminate, along with all overhead interior lighting. In some cases, it may also be possible that the door will not reopen but the door motor continues to run for approximately 2 additional seconds after closing.

This bulletin provides the service procedure to replace the PSD modules to repair these conditions.

VEHICLES AFFECTED:
Entourage vehicles with the Power Sliding Door option produced from January 10, 2006 through October 2, 2007.

SERVICE PROCEDURE:





1. If a vehicle experiences the power sliding door closing condition, replace BOTH PSD modules with part number 95450-4D103 following the service procedure provided in the Entourage Service Shop Manual under the Body Electrical (BE) section, Power Sliding Door System, Power Sliding Door Module.








NOTE:
There are two PSD modules, one for each PSD. They are located on each of the two PSD drive units, behind the inner rear trim panel, above the rear inner wheel wells.

NOTE:
Both PSD modules share a common part number (95450-4D103) and are interchangeable.

RESETTING THE POWER SLIDING DOORS AFTER REPLACING THE PSD MODULES:

1. Make sure both PSD's are closed.

2. Turn OFF the ignition key.





3. Pull out (but do not remove) the shunt fuse in the IPM fuse panel located at the lower left side of the steering wheel. Wait 30 seconds and then reinstall the shunt fuse.

4. On a level surface, use any power door input to completely open and close each PSD 3 times to relearn the doors.

5. Check each PSD for normal operation. Each PSD should operate smoothly and without hesitation. Should either PSD not operate normally, recheck for any other possible conditions that may affect normal operation.

6. If no other conditions are found and either PSD continues to exhibit the closing condition, contact TechLine for assistance.

NOTE:
WHEN RETURNING THE VEHICLE TO THE CUSTOMER, REMIND THEM TO WAIT A FULL FIVE SECONDS AFTER A CLOSING INPUT BEFORE PLACING THE VEHICLE INTO GEAR IN ORDER FOR THE PSD TO CLOSE AND LATCH.





WARRANTY INFORMATION




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