Tech Mate Service Equipment and Special Tools Program

Classification: G195-01
Section: General Information
Models:

Reference:
TOOL & EQUIPMENT BULLETIN ITB95-002

Date:
January 25, 1995

TECH-MATE SERVICE EQUIPMENT AND SPECIAL TOOLS PROGRAM

SERVICE INFORMATION

This bulletin introduces the Tech-Mate Service Equipment and Special Tools Program.

In support of the Fixed Right First Time, Infiniti is pleased to announce the combination of two programs. Tech-Mate Service Equipment and Kent-Moore Special Service Tools. The new program is called "Tech-Mate Service Equipment and Kent-Moore Special Tools Program" and will provide all Infiniti dealers with the efficiency and convenience of "one stop shopping". By calling 800-NMC-2001, you can order Service Equipment and/or Special Service Tools form friendly, knowledgeable sales personnel.

Advantages of using this program are:

^ Lifetime warranty on all special service tools

^ Volume buying provides the lowest equipment prices available-guaranteed (Refer to the Value Match Pricing Policy included in the Tech-Mate Program Reference Materials for details)

^ Guaranteed one year minimum warranty on all equipment purchases

^ Free equipment and systems planning assistance during remodeling or new building construction

^ Easy purchase plans for qualified items (IFS financing Non-vehicle parts account billing, Kent-Moore open account, credit cards. or C.O.D.)

^ Quarterly promotions offering discounts on a wide variety of equipment and tools

^ Tech-Mate field representatives available to assist nationwide via Infiniti VMX.

Infiniti is committed to providing our dealers with top quality equipment and tools at the best possible value. This program will assist all Infiniti dealers by increasing their ability to provide a high level of customer service and building long term customer loyalty through a firm commitment to quality service repairs. Under separate cover all Infiniti dealership Service Managers will receive a "Program Reference Materials Binder" containing all of the pertinent program information such as catalogs, price lists and brochures.

If you should have any questions regarding the new Tech-Mate program, please do not hesitate to call Tech-Mate at 800-NMC-2001, or your local Tech-Mate representative.