Operation CHARM: Car repair manuals for everyone.
Manuals through 2025 now available!

Our trusted friends have launched a new website named LEMON, which has newer manuals. It also contains all the CHARM manuals.

LEMON is the spiritual successor to CHARM, I recommend you try it!

Link: lemon-manuals.la or lemon-manuals.org.ua

(Some people have issue connecting. LEMON is investigating. For now, use Firefox or change your DNS server)

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Claim Submission

If more than one part from the same vehicle was defective, all repair labor and sublet charges should be submitted on one claim. Submit using a fault code for one of the defective parts.

If a temporary part was installed and the vehicle returned to the customer, close out the repair order. Open a new repair order when the customer returns cross referencing the original repair order. Use the second repair order number as the claim number.

Fault Codes: Use the component fault code in Section "UH", that corresponds to the component that is being repaired.