Record Keeping

Claims are subject to all record keeping requirements listed in Section H of Jaguar's Warranty Policy and Procedures Manual. Copies of sublet invoices must be attached to the hard copy of the Repair Order and kept in the vehicle file for a minimum of 2 years.

Madera Concepts will record the dealer, claim, vehicle chassis number, and condition of each part they receive. Jaguar Cars will audit claims submitted by dealers against this database. Claims submitted for non-warrantable damage will be charged back.