Recall - Reprogram PCM/Catalyst Faults Go Undetected: Overview
March 2000Emissions Recall No.8592 (Vehicles Located In California)
Reprogram PCM - OBD Catalyst Monitor
Effective immediately, all repairs on involved vehicles are to be performed according to this recall Technical Service Bulletin (TSB) 25-02-99 is being cancelled.
Models
2000
(AB) Dodge Ram Van/Wagon (with a 3.9L, 5.2L or 5.9L engine
and sales code NAA or NAE).
(AN) Dodge Dakota (with a 2.5L, 3.9L or 5.9L engine and sales code NAA
or NAE; or a 4.7L engine and sales code NAA).
(BR/BE) Dodge Ram Pickup (with a 3.9L engine and sales code NAA or
NAE; 5.2L or 5.9L engine and sales code NAA; or 5.2L or 5.9L
engine, manual transmission and sales code NAE).
(DN) Dodge Durango (with a 5.2L or 5.9L engine and sales code NAA
or NAE; or 4.7L engine and sales code NAA).
(TJ) Jeep(R) Wrangler (with a 2.5L engine and sales code NAA or
NAE; or 4.OL engine and sales code NAA).
(WJ) Jeep Grand Cherokee (with a 4.OL or 4.7L engine and sales code NAA).
(XJ) Jeep Cherokee (with a 2.5L engine and sales code NAA or NAE;
or 4.OL engine and sales code NAA).
NOTE:
This recall applies to the above vehicles equipped with a Federal emission control system (sales code NAA) or California emission control system (sales code NAE) built through October 28, 1999 (MDH102820).
IMPORTANT:
Many of the vehicles within the above build period have already been inspected or repaired and, therefore, have been excluded from this recall.
IMPORTANT:
Some of the involved vehicles may be in dealer vehicle inventory.
Dealers should complete this repair on these vehicles before retail delivery.
Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the DIAL VIP System.
Subject
The On-Board Diagnostic (OBD) system on about 309,000 of the previously listed vehicles will not detect a catalyst failure as required by Federal and California regulations.
Repair
The Powertrain Control Module (PCM) must be reprogrammed (flashed).
Parts Information
Each dealer to whom vehicles in the recall were invoiced (or the current dealer at the same street address) will receive enough Authorized Software Update Labels and Authorized Modifications Labels to service about 25% of those vehicles. Additional labels may be ordered as needed.
Each vehicle requires application of the following labels:
Part Number Description
04669020 Authorized Software Update Label
04275086 Authorized Modifications Label
Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by DaimlerChrysler to record recall service completions and provide dealer payments.
Use one of the labor operation numbers and time allowances as shown:
Add the cost of the labels plus applicable dealer allowance to your claim.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Parts Return
Not Applicable
Dealer Notification and Vehicle List
All dealers will receive a copy of this dealer recall notification letter by first class mail. Two additional copies will be sent through the DCMMS, and the MDS2 will be updated to include this recall in the near future. Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a list of their involved vehicles.' The vehicle list is arranged in Vehicle Identification Number (VIN) sequence. Owners known to DaimlerChrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.
DIAL System Functions 53 and VIP
All involved vehicles have been entered to DIAL System Functions 53 and VIP at the time of recall implementation for dealer inquiry as needed.
Function 53 provides involved dealers with an updated 'VIN list of their incomplete vehicles. The customer name, address and phone number are listed if known. Completed vehicles are removed from Function 53 within several days of repair claim submission. To use this system, type "53" at the "ENTER FUNCTION" prompt, then type "0RD8591" (vehicles located out of California) or "ORD8592" (vehicles located in California).
Owner Notification and Service Scheduling
All involved vehicle owners known to DaimlerChrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A copy of the owner letter is attached.
Enclosed with each owner letter is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.
Vehicle Not Available
If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Owner Notification Form or describe the reason on a postcard and mail to:
DaimlerChrysler Corporation
CIMS 482-00-85
800 Chrysler Drive East
Auburn Hills, Michigan 48326-2757
Additional Information
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.