Administrative Information

ATTACHMENT I

Owner Notification Program 94M86

ADMINISTRATIVE INFORMATION AND REFUNDS

FCSD Talk with your FCSD Service Zone Manager or Dealer Assistance
CONTACT Center about program concerns.

REFUND PREPARATION FOR DEALERS NOT ON AGES II PILOT

- See Warranty and Policy Manual
- Section 6.1 - Pages 25 through 26 (Owner Refund)

For owner-paid repairs made before date of Owner Letter.

Submit on separate Form 1863 using the codes shown below:

Program Code Field - 94M86
Causal Basic Part Number - 12A650
Condition Code - 79
Labor Operation (1st line) - REFUND
Labor Operation (2nd line) - ALLOW
Administrative Allowance - 0.2 Hrs.
Customer Concern Code - N99

REFUND PREPARATION FOR DEALERS ON ACES II PILOT

For owner-paid repairs made before date of Owner Letter.

Submit on DWE using separate Form 1863 and the codes shown below:

Program Code Field - 94M86
Misc. Expense Field - REFUND
Misc. Expense Field - ADMIN
Misc. Field - 0.2 Hrs.