CHARGE CONNECTOR DOES NOT LOCK

id300300002300

Warning

<<High voltage>>

•  If the necessary measures are not taken before servicing an electric vehicle, it could cause electrical shock and result in serious injury or, in the worst case, death. Before servicing the electric vehicle, refer to [HIGH VOLTAGE SERVICE CAUTIONS] in the general information and take the necessary steps. (See HIGH VOLTAGE SERVICE CAUTIONS.)

Outline

Malfunction symptom	Charge connector does not lock
Description	•  When the normal charge connector is connected, the charge connector is not locked.
Possible cause	Note •  The charge connector is unlocked for 30 s after the doors are unlocked. Charge connector lock drive circuit malfunction: •  PCM detects DTCs ―  Charge port-electrical supply unit detects malfunction in charge connector lock actuator drive circuit •  Charge connector lock actuator malfunction Charge connector lock setting: •  Charge connector lock operation is set to unlock
System wiring diagram	•  Not applicable
Connector diagram	•  Not applicable

Diagnostic Procedure

Warning

<<High voltage>>

•  If necessary measures such as wearing the correct protective gear are not taken when inspecting or removing/installing the high voltage parts, it could cause electrical shock and result in serious injury or, in the worst case, death.

•  Before inspecting or removing/installing the high voltage parts, refer to [HIGH VOLTAGE SERVICE CAUTIONS] in the general information and [High Voltage Part Inspection and Removal/Installation Notes] of the high voltage system service cautions and implement the necessary measures and preparations. (See HIGH VOLTAGE SERVICE CAUTIONS.) (See HIGH VOLTAGE SYSTEM SERVICE CAUTIONS.)

Step	Inspection	Results	Action
1	VERIFY CHARGE CONNECTOR LOCK OPERATION SETTING •  Refer to the owner’s manual and verify the charge connector lock operation setting status. •  Is the charge connector lock operation set to lock?	Yes	Go to the next step.
		No	Set the charge connector lock operation to lock and perform the repair completion verification.
2	VERIFY PCM DTCs •  Perform the DTC inspection for the PCM. (See DTC INSPECTION.) •  Are charge connector lock actuator related DTCs displayed?	Yes	Repair the malfunctioning location according to the applicable DTC troubleshooting. (See DTC TABLE [PCM (e-SKYACTIV)].)
		No	Go to the next step.
3	INSPECT CHARGE CONNECTOR LOCK ACTUATOR FOR MALFUNCTION •  Inspect the applicable part. (See CHARGE CONNECTOR LOCK ACTUATOR INSPECTION.) •  Is the part normal?	Yes	Go to the next step.
		No	Wear insulating gloves and repair or replace the malfunctioning location and perform the repair completion verification. (See CHARGE PORT ASSEMBLY REMOVAL/INSTALLATION.)
Repair completion verification	VERIFY THAT VEHICLE IS REPAIRED •  Install/connect the part removed/disconnected during the troubleshooting procedure. •  Has the malfunction symptom been eliminated?	Yes	Complete the symptom troubleshooting. (Explain repair contents to customer.)
		No	Refer to the CAN (controller area network) malfunction diagnosis flow to inspect for a CAN communication error.   (See CONTROLLER AREA NETWORK (CAN) MALFUNCTION DIAGNOSIS FLOW [L.H.D. (E)] .) (See CONTROLLER AREA NETWORK (CAN) MALFUNCTION DIAGNOSIS FLOW [R.H.D.] .)