NO.2 ALL ON-BOARD DIAGNOSTIC FUNCTIONS INOPERATIVE [KEYLESS ENTRY SYSTEM]


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Possible Causes

•  Transmitter malfunction (battery or other parts)
•  Customer's mis-operation or misunderstanding
•  Effect of non-standard equipment (any control unit with built-in micro computer such as radio set, mobile telephone, and TV)
•  Mistakes in previous services
•  Keyless receiver malfunction
•  BCM malfunction

Diagnostic Procedure

Step

Inspection

Action

1
Does the on-board diagnosis function operate?
Yes
Go to the next step.
No
Perform symptom troubleshooting No.1
2
Can any operation be performed using the transmitter?
Yes
Replace the transmitter, then go to Step 24.
No
Go to the next step.
3
Did the customer operate the transmitter within the operation range (2.5 m {8.2 ft} from the vehicle)?
Yes
Go to the next step.
No
System is normal. (Explain to the customer to operate the transmitter within the operation range.)
4
Did the customer operate at a place where extrinsic noise is received such as a TV tower, electric power station, or a broadcast station.
Yes
System is normal. (Explain to the customer to operate the transmitter away from extrinsic noise.)
No
Go to the next step.
5
Did the customer operate the transmitter with the key inserted in the ignition key cylinder?
Yes
System is normal. (Explain to the customer that the system does not operate due to the cancel function with the key in the ignition key cylinder.)
No
Go to the next step.
6
Has the customer ever updated the transmitter ID number before?
Yes
Go to the next step.
No
Go to Step 9.
7
Did the malfunction occur after the ID number updating?
Yes
Go to the next step.
No
Go to Step 9.
8
Does the malfunction occur only when the transmitter which had been used before the ID number updating is used?
Yes
Update the ID number of the transmitter which cause the malfunction, then go to Step 24.
No
Go to the next step.
9
Did the malfunction occur after any non-standard equipment (any control unit with built-in micro computer such as radio set, mobile telephone, and TV) was installed?
Yes
Go to the next step.
No
Go to Step 11.
10
Turn the ignition switch to the LOCK position.
Disconnect the negative battery cable.
Was the malfunction corrected when the connector of the equipment was disconnected?
Yes
System is normal. (Explain to the customer that noise from the equipment affected the operation.)
No
Go to the next step.
11
Is there repair record of the customer's keyless entry system?
Yes
Go to the next step.
No
Go to Step 14.
12
Does the malfunction occur after the repair?
Yes
Go to the next step.
No
Go to Step 14.
13
Connect the negative battery cable.
Is the malfunction corrected when the ID numbers for all the customer's transmitters are updated?
Yes
System is normal. (Explain to the customer that the malfunction occurred because all the transmitter ID numbers were not updated even though the body control module or a transmitter was replaced in the previous servicing.)
No
Go to the next step.
14
Is lock/unlock possible only near the keyless receivers when the transmitter is operated?
Yes
Go to the next step.
No
Go to Step 16.
15
Verify the keyless and start system operation using another normal battery.
Does the keyless system operate normally?
Yes
Replace the battery, then go to Step 26.
No
Go to the next step.
16
Visually inspect the transmitter battery.
Are the following correct?
•  Battery direction (polarity)
•  Battery type
―  CR1620
Yes
Go to the next step.
No
Properly install the battery or replace the battery with a specified one (CR1620), then go to Step 26
17
Visually inspect the transmitter.
•  Is there any rust on the battery terminals (+), (-)?
•  Is there any poor contact between the battery terminals and the battery when the battery is inserted?
Yes
Replace the transmitter or repair the battery terminals, then go to Step 23.
No
Go to the next step.
18
Inspect the battery.
Is it normal?
Yes
Go to Step 20.
No
Go to the next step.
19
Verify the keyless and start system operation using another normal battery.
Does the keyless system operate normally?
Yes
Replace the battery, then go to Step 26.
No
Replace the transmitter, then go to Step 26.
20
Inspect the keyless receiver installation condition.
Is the bracket installed securely?
Yes
Go to the next step.
No
Install the bracket securely, then go to the next step.
21
Perform ID number updating using another normal transmitter.
After the updating, does the keyless entry system operate normally?
Yes
Replace the transmitter, then go to Step 26.
No
Go to the next step.
22
Inspect the keyless receiver.
•  Is the keyless receiver power supply voltage normal?
4-pin connector type
―  Power supply (+B) (terminal D)
6-pin connector type
―  Power supply (+B) (terminal A)
Yes
Go to the next step.
No
•  Inspect for a burnt fuse (ROOM 15 A).
•  Inspect the power supply system wiring harness for an open or short circuit.
23
Inspect the keyless receiver.
•  Is the keyless receiver ground normal?
4-pin connector type
―  0 V (terminal B)
6-pin connector type
―  0 V (terminal E)
Yes
Go to the next step.
No
•  Inspect the ground system wiring harness for an open circuit.
•  Inspect the ground tightening screw and nut for looseness.
24
Turn the ignition switch to the LOCK position.
Disconnect the negative battery cable.
Disconnect the keyless receiver connector and the BCM connector.
•  Inspect the wiring harness between the following terminals for an open or short circuit.
4-pin connector type
―  Terminal C to 6W
6-pin connector type
―  Terminal D to 6W
•  Is it normal?
Yes
Go to the next step.
No
Repair or replace the wiring harness between the keyless receiver connector and the BCM.
25
Replace the keyless receiver.
•  Does the keyless entry system operate normally?
Yes
Troubleshooting completed.
No
Replace the BCM, then go to the next step.
26
Does the keyless entry system operate normal?
Yes
Troubleshooting completed.
No
Verify the malfunction, then go to Step 1 if it recurs.