NO.2 AUDIO SYSTEM DOES NOT RECORD ANY DATA ON HDD / AUDIO SYSTEM DOES NOT RECORD THE DATA ON HDD PROPERLY[HARD DISC DRIVE]
id0903e7824600
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Audio system does not record any data on HDD / Audio system does not record data on HDD properly |
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Troubleshooting hints
• Audio unit malfunction
• Non-conventional discs (8cm (3 in) CD, 8cm (3 in) disc adapter, heart-shaped disc, octagonal disc)
• Defective CD (cracked, badly bent, rough edges, scratched, dirty CD, condensation)
• HDD panel malfunction
• Data recorded while driving on rough roads
• HDD memory is full
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Diagnostic procedure
STEP |
INSPECTION |
ACTION |
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1
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• Play the CD player.
• Is there audio output?
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Yes
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Go to STEP 3.
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No
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Go to the next step.
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2
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• Is the CD normal?
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Yes
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Replace the audio unit.
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No
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System is normal (CD malfunction).
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3
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• Inspect the REC button operation.
• Does the REC button operate properly?
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Yes
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Go to the next step.
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No
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Replace HDD panel.
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4
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• Is there any noise or jumping sound?
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Yes
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Go to the next step.
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No
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Go to STEP 6.
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5
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• Visually inspect the CD.
• Is there any dirt, scratches or deformation on the CD?
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Yes
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System is normal. (CD is malfunction.)
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No
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System is normal (Explain to the customer that the data may have been recorded on the HDD while driving on rough roads.)
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6
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• Operate the REC button.
• Is “resume-recording” available?
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Yes
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Go to the next step.
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No
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Turn “resume-recording” to ON from the MENU button.
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7
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• Operate the REC button.
• Is there “ACC OFF recording” available?
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Yes
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Go to the next step.
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No
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Turn the ACC OFF recording to ON from the MENU button.
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8
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• Operate the HDD.
• Does the audio unit display “LOW BATT”?
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Yes
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System is normal. (Charge the vehicle battery.)
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No
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Go to the next step.
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9
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• Does the audio unit display either “LOW TEMP” or “HIGH TEMP”?
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Yes
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System is normal. (Temperature inside the HDD is out of specification. Leave the system until the temperature is within the specification. The system will then resume operation.)
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No
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Go to the next step.
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10
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• Does the audio unit display “DISC FULL”?
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Yes
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System is normal. (Explain to the customer that the HDD memory is full. In order to record any data, some data from the HDD needs to be erased.)
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No
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Go to the next step.
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11
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• Does the audio unit display “REC ERROR”?
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Yes
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Replace the audio unit.
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No
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Go to the next step.
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12
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• Clear error code, and then operate the HDD.
• Does the system record the data properly?
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Yes
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System is normal.
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No
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Replace the audio unit.
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