CONTROLLER AREA NETWORK (CAN) MALFUNCTION DIAGNOSIS FLOW [MULTIPLEX COMMUNICATION SYSTEM (L.H.D. (EXCEPT MZR-CD 2.2, MZR 2.0 DISI i-stop))]


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•  If there is any vehicle malfunction complaint lodged by a customer, refer to "FOREWORD [MULTIPLEX COMMUNICATION SYSTEM (L.H.D. (EXCEPT MZR-CD 2.2, MZR 2.0 DISI i-stop))]"/>" and perform CAN malfunction diagnosis following the steps in the troubleshooting procedure.

CAN malfunction diagnosis flow

Note
•  The flowchart and the diagnosis flow of the diagnosis procedure are the same thing, and the detailed procedure of the flowchart is the diagnosis procedure.
•  The step numbers in the flowchart indicate the step numbers of the diagnosis procedure.

Flowchart

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System wiring diagram

am3zzw00010565


Diagnostic procedure

Step

Inspection

Action

1
INSPECT IF COMMUNICATION BETWEEN M-MDS AND PCM IS POSSIBLE
•  Connect the M-MDS (IDS) to the DLC-2.
•  Switch the ignition ON.
•  Perform vehicle identification.
•  Can the vehicle be identified?
Yes
Go to the next step.
No
Go to Step 5 as a malfunction in the HS-CAN circuit has occurred.
2
INSPECT MODULE FOR INABILITY TO COMMUNICATE DUE TO CAN MALFUNCTION
•  Implement the network test using the M-MDS (IDS).
•  Is there a module indicating a malfunction?
Yes
Go to Step 14 as a malfunction in the CAN circuit has occurred.
No
Go to the next step.
3
INSPECT FOR SHORT TO POWER SUPPLY IN HS-CAN OR CAN_H SIDE OF MS-CAN
•  Measure the voltage between the following terminals:
―  Between DLC-2 terminal F (CAN_H side of HS CAN) and body ground
―  Between DLC-2 terminal L (CAN_H side of MS CAN) and body ground
Note
•  Determination by the voltage value is difficult, refer to "HS-CAN signal waveform" or "MS-CAN signal waveform", and determine by comparing the normal value of the signal waveform with the measured value.
•  Is B+ voltage measured between any of the terminals?
Note
•  If a short to power supply other than the B+ power supply has occurred, a constant voltage other than B+ can be measured. If a constant voltage other than B+ is measured, refer to "HS-CAN signal waveform" or "MS-CAN signal waveform", and if it can be verified that the signal waveform has the same features as the signal waveform which occurs during a short to power supply, proceed to Yes.
Yes
A short to power supply in the HS-CAN or the CAN_H side of the MS-CAN has occurred.
Determine the location of the short to power supply according to the diagnosis procedure for determining the location of a short to power supply.
No
Go to the next step.
4
INSPECT FOR SHORT TO GROUND IN CAN_L SIDE OF HS-CAN OR MS-CAN
•  Measure the voltage between the following terminals:
―  Between DLC-2 terminal E (CAN_L side of HS-CAN) and ground
―  Between DLC-2 terminal K (CAN_L side of MS-CAN) and ground
Note
•  Determination by the voltage value is difficult, refer to "HS-CAN signal waveform" or "MS-CAN signal waveform", and determine by comparing the normal value of the signal waveform with the measured value.
•  Is the voltage measured as 0 V?
Yes
A short to ground on the CAN_L side of the HS-CAN or MS-CAN has occurred.
Determine the location of the short to ground according to the diagnosis procedure for determining the location of a short to ground.
No
The current CAN circuit is normal, return to FOREWARD, and go to the next step of the CAN malfunction diagnosis in the troubleshooting procedure.
5
VERIFY IF VEHICLE UNDER DIAGNOSIS IS EQUIPPED WITH ADVANCED PUSH START SYSTEM.
•  Is the vehicle equipped with the advanced push start system?
Yes
Go to the next step.
No
Go to Step 7.
6
VERIFY IF ADVANCED PUSH START SYSTEM HAS MALFUNCTION
•  Switch the ignition ON.
•  Can the ignition be switched ON?
Yes
Go to the next step.
No
A malfunction in the advanced push start system has occurred.
Perform diagnosis according to the symptom troubleshooting.
7
INSPECT FOR MALFUNCTION IN M-MDS
•  Connect the M-MDS (IDS) to a normal vehicle and implement vehicle identification.
•  Can the vehicle be identified?
Yes
Go to the next step.
No
A malfunction in the M-MDS (IDS) can be considered.
Repair the M-MDS (IDS).
8
INSPECT HS-CAN CIRCUIT FOR SHORT TO POWER SUPPLY
•  Measure the voltage between the following terminals:
―  Between DLC-2 terminal F (CAN_H side) and body ground
―  Between DLC-2 terminal E (CAN_L side) and body ground
Note
•  Determination by the voltage value is difficult, refer to "HS-CAN signal waveform", and determine by comparing the normal value of the HS-CAN signal waveform with the measured value.
•  Is B+ voltage measured between any of the terminals?
Note
•  If a short to power supply other than the B+ power supply has occurred, a constant voltage other than B+ can be measured. If a constant voltage other than B+ is measured, refer to "MS-CAN signal waveform", and if it can be verified that the signal waveform has the same features as the signal waveform which occurs during a short circuit to power supply, proceed to Yes.
Yes
A short to power supply in the CAN_H side or CAN_L of HS-CAN has occurred.
Determine the location of the short to power supply according to the diagnosis procedure for determining the location of a short to power supply.
No
Go to the next step.
9
INSPECT HS-CAN CIRCUIT FOR OPEN CIRCUIT
•  Measure the voltage between the following terminals:
―  Between DLC-2 terminal F (CAN_H side) and body ground
―  Between DLC-2 terminal E (CAN_L side) and body ground
Note
•  Determination by the voltage value is difficult, refer to "HS-CAN signal waveform", and determine by comparing the normal value of the HS-CAN signal waveform with the measured value.
•  Is the voltage between both terminals (CAN_H side and CAN_L side) equal?
Yes
Go to Step 13 as a short to ground or a short between circuits has occurred in the HS-CAN.
No
Go to the next step.
10
VERIFY IF VEHICLE UNDER DIAGNOSIS IS EQUIPPED WITH IMMOBILIZER SYSTEM
•  Is the vehicle equipped with the immobilizer system?
Yes
Go to the next step.
No
Go to Step 12.
11
DETERMINE IF OPEN CIRCUIT LOCATION IN HS-CAN CIRCUIT IS BETWEEN DLC AND BRANCH E OR ELSEWHERE
•  Start the engine.
•  Can the engine be started?
Yes
Go to Step 12.
No
An open circuit has occurred between the PCM and branch E in the HS-CAN.
Determine the location of the open circuit according to the diagnosis procedure for determining the location of an open circuit.
12
DETERMINE IF OPEN CIRCUIT LOCATION IN HS-CAN CIRCUIT IS BETWEEN DLC AND BRANCH E OR ELSEWHERE
•  Switch the ignition ON.
•  Verify if the check engine light in the instrument cluster illuminates.
•  Start the engine.
•  Verify if the check engine light turns off.
•  Does the check engine light turn off?
Yes
An open circuit between DLC-2 and branch E has occurred.
Repair or replace the wiring harness for an open circuit, then return to Step 1.
No
An open circuit has occurred between the PCM and branch E in the HS-CAN.
Determine the location of the open circuit according to the diagnosis procedure for determining the location of an open circuit.
13
VERIFY MALFUNCTION OCCURED IN HS-CAN CIRCUIT
•  Measure the voltage between the following terminals:
―  Between DLC-2 terminal F (CAN_H side) and body ground
―  Between DLC-2 terminal E (CAN_L side) and body ground
Note
•  Determination by the voltage value is difficult, refer to "HS-CAN signal waveform", and determine by comparing the normal value of the HS-CAN signal waveform with the measured value.
•  Is the voltage between both terminals (CAN_H side and CAN_L side) 0 V?
Yes
A short to ground in CAN_H side of HS-CAN has occurred.
Determine the location of the short to ground according to the diagnosis procedure for determining the location of a short to ground.
No
A short between circuits in the CAN_H side and the CAN_L side of HS-CAN has occurred.
Determine the location of the short between circuits according to the diagnosis procedure for determining the location of a short between circuits.
14
DETERMINE CAN COMMUNICATION SPECIFICATION IN WHICH MALFUNCTION OCCURS
•  Refer to the CAN communication specification quick reference table and verify the CAN communication specification (HS-CAN or MS-CAN) that is connected to the module which is indicating a malfunction.
•  Is the module that is indicating a malfunction HS-CAN?
Yes
An open circuit in the HS-CAN has occurred.
Determine the location of the open circuit according to the diagnosis procedure for determining the location of an open circuit.
No
Go to the next step.
15
INSPECT FOR SHORT TO POWER SUPPLY IN CAN_L SIDE OF MS-CAN
•  Measure voltage between DLC-2 terminal K (CAN_L side) and body ground.
Note
•  Determination by the voltage value is difficult, refer to "MS-CAN signal waveform", and determine by comparing the normal value of the MS-CAN signal waveform with the measured value.
•  Can B+ voltage be measured?
Note
•  If a short to power supply other than the B+ power supply has occurred, a constant voltage other than B+ can be measured. If a constant voltage other than B+ is measured, refer to "MS-CAN signal waveform", and if it can be verified that the signal waveform has the same features as the signal waveform which occurs during a short circuit to power supply, proceed to Yes.
Yes
A short to power supply in the CAN_L side of the MS-CAN has occurred.
Determine the location of the short to power supply according to the diagnosis procedure for determining the location of a short to power supply.
No
Go to the next step.
16
INSPECT FOR OPEN CIRCUIT IN MS-CAN
•  Measure the voltage between the following terminals:
―  Between DLC-2 terminal L (CAN_H side) and body ground
―  Between DLC-2 terminal K (CAN_L side) and body ground
Note
•  Determination by the voltage value is difficult, refer to "MS-CAN signal waveform", and determine by comparing the normal value of the MS-CAN signal waveform with the measured value.
•  Is the voltage between both terminals (CAN_H side and CAN_L side) equal?
Yes
Go to the next step.
No
Open circuit in MS-CAN has occurred.
Determine the location of the open circuit according to the diagnosis procedure for determining the location of an open circuit.
17
VERIFY MALFUNCTION OCCURRED IN MS-CAN
•  Measure the voltage between the following terminals:
―  Between DLC-2 terminal L (CAN_H side) and body ground
―  Between DLC-2 terminal K (CAN_L side) and body ground
Note
•  Determination by the voltage value is difficult, refer to "MS-CAN signal waveform", and determine by comparing the normal value of the MS-CAN signal waveform with the measured value.
•  Is the voltage between both terminals (CAN_H side and CAN_L side) equal?
Yes
A short to ground in the CAN_H side of the MS-CAN has occurred.
Determine the location of the short to ground according to the diagnosis procedure for determining the location of a short to ground.
No
A short between circuits on the CAN_H side and CAN_L side of MS-CAN has occurred.
Determine the location of the short between circuits according to the diagnosis procedure for determining the location of a short between circuits.


CAN communication specification quick reference table

CAN communication related module (M-MDS display)

CAN communication specification

HS-CAN

MS-CAN

PCM (PCM)
×
 
TCM (TCM)
×
 
EHPAS control module (EPS)
×
 
DSC HU/CM (ABS) (with DSC)
×
 
ABS HU/CM (ABS) (with ABS)
×
 
BCM (BCM)
×
 
Rear vehicle monitoring control module (RH) (RVM)
×
 
SAS control module (RCM)
×
 
Keyless control module (RKE)
×
 
AFS control module (AFS)
×
 
Instrument cluster (IC)
×
 
Multi information display/information display (MID)
 
×
Bluetooth unit
 
×
Climate control unit (EATC)
 
×
Audio unit (ACU)
 
×


HS-CAN signal waveform

CAN circuit condition

CAN communication specification

Special Features

Signal waveform (reference)

Normal
CAN_H
-
•  Connection terminal: DLC-2: terminal F (+) ↔ body ground ( -)
•  Oscilloscope setting: 0.5 V/DIV (Y), 200 µs/DIV (X), DC range
CAN_L
-
•  Connection terminal: DLC-2: terminal E (+) ↔ Body ground ( - )
•  Oscilloscope setting: 0.5 V/DIV (Y), 200 µs/DIV (X), DC range
Short to power supply on CAN_H side
CAN_H
•  B+ constant voltage.
Note
•  If a short to power supply other than B+ power supply occurs, it shows the voltage of the shorted power supply.
•  Connection terminal: DLC-2: terminal F (+) ↔ Body ground ( - )
•  Oscilloscope setting: 2 V/DIV (Y), 2 ms/DIV (X), DC range
CAN_L
•  Waveform with maximum voltage at B+.
Note
•  If a short to ground other than the B+ power supply occurs, it shows a waveform with the maximum voltage of the shorted power supply voltage.
•  Connection terminal: DLC-2: terminal E (+) ↔ Body ground ( - )
•  Oscilloscope setting: 2 V/DIV (Y), 2 ms/DIV (X), DC range
Short to power supply on CAN_L side
CAN_H
•  B+ constant voltage.
Note
•  If a short to power supply other than B+ power supply occurs, it shows the voltage of the shorted power supply.
CAN_L
•  CAN_H side: DLC-2: terminal F (+) ↔ Body ground ( - )
•  CAN_L side: DLC-2: terminal E (+) ↔ Body ground ( - )
•  2 V/DIV (Y), 5 ms/DIV (X), DC range
Short to ground on CAN_H side
CAN_H
CAN_H side, CAN_L side: 0 V constant voltage.
CAN_L
•  CAN_H side: DLC-2: terminal F (+) ↔ Body ground ( - )
•  CAN_L side: DLC-2: terminal E (+) ↔ Body ground ( - )
•  0.5 V/DIV (Y), 5 ms/DIV (X), DC range
Short to ground on CAN_L side
CAN_H
Waveform with the minimum voltage at 0 V.
 
•  CAN_H side: DLC-2: terminal F (+) ↔ Body ground ( - )
•  0.5 V/DIV (Y), 5 ms/DIV (X), DC range
CAN_L
Voltage is 0 V.
•  CAN_L side: DLC-2: terminal E (+) ↔ Body ground ( - )
•  0.5 V/DIV (Y), 5 ms/DIV (X), DC range
Short between circuits
CAN_H
CAN_H side, CAN_L side: Approx. 2.5 V constant voltage
CAN_L
•  CAN_H side: DLC-2: terminal F (+) ↔ Body ground ( - )
•  CAN_L side: DLC-2: terminal E (+) ↔ Body ground ( - )
•  0.5 V/DIV (Y), 5 ms/DIV (X), DC range
Open circuit on CAN_H side
(Open circuit between PCM and instrument cluster)
CAN_H
•  As indicated by a, a waveform which is the same as the signal waveform on the CAN_L side may display.
•  The maximum voltage is higher than normal.
•  Connection terminal: DLC-2: terminal F (+) ↔ Body ground ( - )
•  Oscilloscope setting: 0.5 V/DIV (Y), 200 µs/DIV (X), DC range
CAN_L
The minimum voltage is lower than normal.
•  Connection terminal: DLC-2: terminal E (+) ↔ Body ground ( - )
•  Oscilloscope setting: 0.5 V/DIV (Y), 200 µs/DIV (X), DC range
Open circuit on CAN_L side
(Open circuit between PCM and instrument cluster)
CAN_H
Maximum voltage is higher than normal.
•  CAN_H side: DLC-2: terminal F (+) ↔ Body ground ( - )
•  0.5 V/DIV (Y), 200 µs/DIV (X), DC range
CAN_L
As indicated by b, a waveform which is the same as the signal waveform on the CAN_H side may display.
•  CAN_L side: DLC-2: terminal E (+) ↔ Body ground ( - )
•  0.5 V/DIV (Y), 200 µs/DIV (X), DC range
Open circuit on CAN_H side
(Open circuit other than between PCM and instrument cluster)
CAN_H
•  Minimum voltage is the same as the minimum voltage on the CAN_L side.
•  It shows a waveform with a constant voltage range and cycle as indicated by c.
•  Connection terminal: DLC-2: terminal F (+) ↔ Body ground ( - )
•  Oscilloscope setting: 0.5 V/DIV (Y), 200 µs/DIV (X), DC range
CAN_L
•  Minimum voltage is lower than normal.
•  It shows a waveform with a constant voltage range and cycle as indicated by c.
•  Connection terminal: DLC-2: terminal E (+) ↔ Body ground ( - )
•  Oscilloscope setting: 0.5 V/DIV (Y), 200 µs/DIV (X), DC range
Open circuit on CAN_L side
(Open circuit other than between PCM and instrument cluster)
CAN_H
•  Maximum voltage is higher than normal.
•  It shows a waveform with a constant voltage range and cycle as indicated by c.
•  CAN_H side: DLC-2: terminal F (+) ↔ Body ground ( - )
•  0.5 V/DIV (Y), 200 µs/DIV (X), DC range
CAN_L
•  The maximum voltage is the same as the maximum voltage on the CAN_H side.
•  It shows a waveform with a constant voltage range and cycle as indicated by c.
•  CAN_L side: DLC-2: terminal E (+) ↔ Body ground ( - )
•  0.5 V/DIV (Y), 200 µs/DIV (X), DC range


MS-CAN signal waveform

CAN circuit condition

CAN communication specification

Special Features

Signal waveform (reference)

Normal
CAN_H
-
•  Connection terminal: DLC-2: terminal L (+) ↔ Body ground ( - )
•  Oscilloscope setting: 0.5 V/DIV (Y), 1 ms/DIV (X), DC range
CAN_L
-
•  Connection terminal: DLC-2: terminal K (+) ↔ Body ground ( - )
•  Oscilloscope setting: 0.5 V/DIV (Y), 1 ms/DIV (X), DC range
Short to power supply on CAN_H side
CAN_H
•  B+ constant voltage.
Note
•  If a short to power supply other than B+ power supply occurs, it shows the voltage of the shorted power supply.
•  Connection terminal: DLC-2: terminal L (+) ↔ Body ground ( - )
•  Oscilloscope setting: 2 V/DIV (Y), 2 ms/DIV (X), DC range
CAN_L
•  Waveform with maximum voltage at B+.
Note
•  If a short to ground other than the B+ power supply occurs, it shows a waveform with the maximum voltage of the shorted power supply voltage.
•  Connection terminal: DLC-2: terminal K (+) ↔ Body ground ( - )
•  Oscilloscope setting: 2 V/DIV (Y), 2 ms/DIV (X), DC range
Short to power supply on CAN_L side
CAN_H
•  B+ constant voltage.
Note
•  If a short to power supply other than B+ power supply occurs, it shows the voltage of the shorted power supply.
CAN_L
•  CAN_H side: DLC-2: terminal L (+) ↔ Body ground ( - )
•  CAN_L side: DLC-2: terminal K (+) ↔ Body ground ( - )
•  2 V/DIV (Y), 5 ms/DIV (X), DC range
Short to ground on CAN_H side
CAN_H
CAN_H side, CAN_L side: 0 V constant voltage.
CAN_L
•  CAN_H side: DLC-2: terminal L (+) ↔ Body ground ( - )
•  CAN_L side: DLC-2: terminal K (+) ↔ Body ground ( - )
•  0.5 V/DIV (Y), 5 ms/DIV (X), DC range
Short to ground on CAN_L side
CAN_H
Waveform with the minimum voltage at 0 V.
 
•  CAN_H side: DLC-2: terminal L (+) ↔ Body ground ( - )
•  0.5 V/DIV (Y), 5 ms/DIV (X), DC range
CAN_L
Voltage is 0 V.
•  CAN_L side: DLC-2: terminal K (+) ↔ Body ground ( - )
•  0.5 V/DIV (Y), 5 ms/DIV (X), DC range
Short between circuits
CAN_H
CAN_H side, CAN_L side: Approx. 2.5 V constant voltage.
CAN_L
•  CAN_H side: DLC-2: terminal L (+) ↔ Body ground ( - )
•  CAN_L side: DLC-2: terminal K (+) ↔ Body ground ( - )
•  0.5 V/DIV (Y), 5 ms/DIV (X), DC range
Open circuit on CAN_H side
(Open circuit between multi information display/information display and instrument cluster)
CAN_H
•  As indicated by d, a waveform which is the same as the signal waveform on the CAN_L side may display.
•  Maximum voltage is higher than normal.
•  Connection terminal: DLC-2: terminal F (+) ↔ Body ground ( - )
•  Oscilloscope setting: 0.5 V/DIV (Y), 1 ms/DIV (X), DC range
CAN_L
Minimum voltage is lower than normal.
•  Connection terminal: DLC-2: terminal E (+) ↔ Body ground ( - )
•  Oscilloscope setting: 0.5 V/DIV (Y), 1 ms/DIV (X), DC range
Open circuit on CAN_L side
(Open circuit between multi information display/information display and instrument cluster)
CAN_H
Maximum voltage is higher than normal.
•  CAN_H side: DLC-2: terminal F (+) ↔ Body ground ( - )
•  0.5 V/DIV (Y), 1 ms/DIV (X), DC range
CAN_L
•  Minimum voltage is lower than normal.
•  As indicated by e, a waveform which is the same as the signal waveform on the CAN_H side may display.
•  CAN_L side: DLC-2: terminal E (+) ↔ Body ground ( - )
•  0.5 V/DIV (Y), 2 ms/DIV (X), DC range
Open circuit on CAN_H side
(Open circuit other than between multi information display/information display and instrument cluster)
CAN_H
•  Minimum voltage is the same as the minimum voltage on the CAN_L side.
•  It shows a waveform with a constant voltage range and cycle as indicated by f.
•  Connection terminal: DLC-2: terminal F (+) ↔ Body ground ( - )
•  Oscilloscope setting: 0.5 V/DIV (Y), 1 ms/DIV (X), DC range
CAN_L
•  Minimum voltage is lower than normal.
•  It shows a waveform with a constant voltage range and cycle as indicated by f.
•  Connection terminal: DLC-2: terminal E (+) ↔ Body ground ( - )
•  Oscilloscope setting: 0.5 V/DIV (Y), 1 ms/DIV (X), DC range
Open circuit on CAN_L side
(Open circuit other than between multi information display/information display and instrument cluster)
CAN_H
•  Maximum voltage is higher than normal.
•  It shows a waveform with a constant voltage range and cycle as indicated by f.
•  CAN_H side: DLC-2: terminal F (+) ↔ Body ground ( - )
•  0.5 V/DIV (Y), 1 ms/DIV (X), DC range
CAN_L
•  Maximum voltage is the same as the maximum voltage on the CAN_H side.
•  It shows a waveform with a constant voltage range and cycle as indicated by f.
•  CAN_L side: DLC-2: terminal E (+) ↔ Body ground ( - )
•  0.5 V/DIV (Y), 1 ms/DIV (X), DC range