NO SOUND OUPUT IN iPod MODE [CAR-NAVIGATION SYSTEM (DISPLAY-INTEGRATED TYPE)]
id0903l4103500
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Description |
No sound output in iPod mode |
|---|---|
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POSSIBLE CAUSE
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• iPod other than compatible iPod is used
• iPod malfunction (degradation due to firmware update)
• iPod cable malfunction
• Car-navigation unit malfunction
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Diagnostic Procedure
|
Step |
Inspection |
Action |
|
|---|---|---|---|
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1
|
VERIFY IF MALFUNCTION CAUSE IS iPod SPECIFICATION
• Verify if the customer's mobile phone is a system-enabled model according to the "Compatible iPod".
(See Compatible iPod.)
• Is the customer's iPod other than compatible iPod?
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Yes
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Explain to the customer that the iPod specification is not compatible.
|
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No
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Go to the next step.
|
||
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2
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VERIFY MALFUNCTION CAUSE IS iPod
• Operate the iPod and verify the operation.
• Does the iPod operate normally when not connected to the vehicle?
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Yes
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Go to the next step.
|
|
No
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Explain to the customer that the cause is an iPod malfunction.
|
||
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3
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VERIFY MALFUNCTION CAUSE IS iPod CABLE
• Replace the iPod cable with one not used when the malfunction occurred.
• Connect the iPod and verify the malfunction symptom.
• Does it operate normally?
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Yes
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Explain to the customer that the cause is an iPod cable malfunction.
|
|
No
|
Replace the car-navigation unit.
|
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Compatible iPod
|
Type |
Generation |
Firmware version or OS |
|---|---|---|
|
iPod
|
5G
|
1.3
|
|
iPod nano
|
1G
|
1.3.1
|
|
2G
|
1.1.3
|
|
|
3G
|
1.1.3
|
|
|
4G
|
1.0.4
|
|
|
5G
|
1.0.2
|
|
|
6G
|
1.1
|
|
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iPod classic
|
1G
|
1.1.2
|
|
2G (120 GB)
|
2.0.1
|
|
|
2009 (160 GB)
|
2.0.4
|
|
|
iPod touch
|
1G
|
iOS 3.1.3
|
|
2G
|
iOS 4.2.1
|
|
|
Late 2009(8 GB/16 GB)
|
iOS 4.2.1
|
|
|
Late 2009(32 GB/64 GB)
|
iOS 4.2.1
|
|
|
3G
|
iOS 4.3.2
|
|
|
4G
|
iOS 4.3.2
|
|
|
iPhone
|
1G (iPhone)
|
iOS 3.1.3
|
|
2G (iPhone 3G)
|
iOS 4.2.1
|
|
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3G (iPhone 3GS)
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iOS 4.3.2
|
|
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iPhone 4
|
iOS 4.3.2
|