CD JUMPS DURING PLAYBACK [CAR-NAVIGATION SYSTEM (DISPLAY-INTEGRATED TYPE)]


id0903l4103600

Description

CD jumps during playback (sound drops for a moment)

POSSIBLE CAUSE
•  Car-navigation unit installation malfunction (excessive play, looseness)
•  Tire pressure adjustment malfunction
•  CD malfunction (such as scratches, dirt, burrs, warp, or condensation)
•  Car-navigation unit malfunction


Diagnostic Procedure

Step

Inspection

Action

1
VERIFY MALFUNCTION SYMPTOM
•  Verify the malfunction symptom.
•  Does the sound jump when the vehicle is stopped?
Yes
Go to Step 6.
No
Go to the next step.
2
VERIFY MALFUNCTION SYMPTOM
•  Drive the vehicle and verify the malfunction symptom.
•  Does the sound jump while driving on an unlevel road or under other driving conditions (sudden curve, quick operation)?
Yes
Go to the next step.
No
Go to Step 6.
3
VERIFY CAR-NAVIGATION UNIT INSTALLATION CONDITION
•  Inspect the car-navigation unit installation condition (excessive play, looseness).
•  Is the installation condition normal?
Yes
Go to the next step.
No
Repair the installation condition.
4
VERIFY TIRE PRESSURE
•  Verify the tire pressure.
•  Is the tire pressure normal?
Yes
Go to the next step.
No
Replace the car-navigation unit.
5
VERIFY IF MALFUNCTION CAUSE IS TIRE PRESSURE
•  Adjust the tire pressure to the specified value.
•  Does the sound jump?
Yes
Replace the car-navigation unit.
No
System is normal (explain to the customer that the cause is the tire pressure).
6
VERIFY DISC
•  Verify the disc condition.
•  Is there any dirt or scratches on the disc?
Yes
Remove dirt on the disc or replace the disc with no damage.
No
Go to the next step.
7
VERIFY IF MALFUNCTION CAUSE IS DISC
•  Replace the CD with one not used when the malfunction occurred.
•  Does the sound jump?
Yes
Replace the car-navigation unit.
No
System is normal (explain to the customer that the cause is a disc that is either damaged, dirty, warped or wet on the playback side).