NO.5 CANNOT PRESET (PRESET FUNCTION DOES NOT OPERATE) [RADIO]

id0903e3804700

5

Cannot preset (preset function does not operate)/Possible DTC: 21:Er19 / Device code 21/error code 19

POSSIBLE CAUSE

• Audio unit/car-navigation unit malfunction

• Center panel (without car-navigation system) malfunction

5	Cannot preset (preset function does not operate)/Possible DTC: 21:Er19 / Device code 21/error code 19
POSSIBLE CAUSE	• Audio unit/car-navigation unit malfunction • Center panel (without car-navigation system) malfunction

Diagnostic procedure

STEP	INSPECTION		ACTION
1	• Tune to desired station and push channel preset button 1 for about 2 seconds to store it. • Repeat above for other stations using PRESET switch 2 to 5. • Push channel preset switch 1 to 6 one by one. • Are stored stations present?	Yes	Go to the next step.
1		No	Go to Step 3. (without car-navigation system) Replace the car-navigation unit. (with car-navigation system) (See CENTER PANEL UNIT REMOVAL/INSTALLATION.)
2	• Turn ignition switch to LOCK and then to ACC. • Check if preset stations are stored by pushing preset switches. • Are stations stored?	Yes	The system is normal. (Explain preset procedure to customer using Owner’s Manual)
2		No	Replace audio unit/car-navigation unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION.) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY.)
3	• Remove center panel from audio unit, and reinstall center panel to audio unit. • Turn the audio unit power to ON. • Press the POWER/VOLUME switch and simultaneously press the MEDIA switch for approx. 1 S. • Push all switches and check if buzzer sounds. • Is all switches okay?	Yes	Replace audio unit/car-navigation unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION.) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY.)
3		No	Replace center panel (without car-navigation system). (See CENTER PANEL UNIT REMOVAL/INSTALLATION.) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY.)