Operation CHARM: Car repair manuals for everyone.

Procedures A - C


A. MODELS 171, 211, 215, 219, 220, 230: CHECK VERSION OF NAVIGATION DVD AND UPDATE NAVIGATION SYSTEM IF NECESSARY

Note:
It is not necessary to connect Star Diagnosis to perform this procedure.

1. Check part number of Navigation DVD in vehicle.

Note:
On these models the Navigation module is located in the trunk.

^ Press Eject button on Navigation module.

^ Visually check part number on DVD label.

2. Perform one of the following.

^ If part number is BQ 646 0232: Reinsert DVD into Navigation module; this campaign has been completed.

^ If part number is not the above number: Proceed to next step to update Navigation system.

NOTE:
You must obtain Navigation DVD BQ 646 0232 (or newer) by calling Navteq. Navteq does not require the VIN for these vehicles.

3. Start vehicle and keep it running for duration of update process.

4. Eject old Navigation DVD from module if present.

5. Use new Navigation DVD to update Navigation system.

^ Insert new Navigation DVD into Navigation module.

Note:
The DVD is automatically detected and the update process starts. Shut off vehicle upon completion of the update process.

Note:
The Navigation DVD must remain inside the module from this point forward in order for the Navigation system to operate correctly.

6. Ensure navigation system is functioning correctly after update.

Note:
The replaced Navigation DVD for the above models must be returned to Navteq through the standard process.

B. MODELS 164, 203, 209, 251, X164: CHECK VERSION OF NAVIGATION DVD AND UPDATE NAVIGATION SYSTEM IF NECESSARY

Note:
It is not necessary to connect Star Diagnosis to perform this procedure.

1. Check part number of Navigation DVD in vehicle.

Note:
On these models the Navigation drive is located inside the head unit.

^ Press Eject button on head unit to eject DVD from "Navigation" slot.

^ Visually check part number on DVD label.

2. Perform one of the following.

^ If part number is BQ 646 0226: Reinsert DVD into Navigation drive; this campaign has been completed.

^ If part number is not the above number: Proceed to next step to update Navigation system.

NOTE:
You must obtain Navigation DVD BQ 646 0226 (or newer) by calling Navteq. Navteq does not require the VIN for these vehicles.

3. Start vehicle and keep it running for duration of update process.

4. Eject old Navigation DVD from drive if present.

5. Use new Navigation DVD to update Navigation system.

^ Insert new Navigation DVD into Navigation drive.

Note:
The DVD is automatically detected and the update process starts.

^ Shut off vehicle upon completion of the update process.

Note:
The Navigation DVD must remain inside the drive from this point forward in order for the Navigation system to operate correctly.

6. Ensure navigation system is functioning correctly after update.

Note:
The replaced Navigation DVD for the above models must be returned to Navteq through the standard process.

C. UPDATE NAVIGATION SYSTEM (MODEL 221 ONLY)





NOTE:
^ You must obtain the correct DVD per VIN by filling out the form shown above and fax to Navteq. For reliability, we encourage you to fax in the form. The DVD will be sequentially numbered according to the VIN you provide in the form. If you have more than one vehicle listed in the campaign in your dealership, please submit multiple VINs in a single form, Navteq will mail you one DVD per VIN entered.

Note:
Prior to starting procedure ensure to:
^ Connect battery charger and turn OFF ignition and all electrical consumers

^ Turn ignition key to second position

^ Follow the order of steps exactly as outlined below

1. Power on head unit.

CAUTION!
Ensure that slot # 1 in the DVD changer is empty prior to inserting the Navigation DVD.





2. Press Button 1 of the DVD changer (A, Figure 1) and insert the Navigation DVD BQ 646 0233 into the changer (B).

3. Press COMAND controller to confirm the "Disc Drive Audio Format Unknown" message.

4. Press COMAND controller to confirm the "Proceed with Update" message.

Note:
The update process takes approximately 30 minutes to complete. The technician is not required to be present during the process and may perform other tasks while the process is running. The update process run time is not included in the labor time paid under this Service Campaign.

5. Press COMAND controller to acknowledge completion of update process.

6. Press Button 1 to eject Navigation DVD and place it in DVD case.

7. Ensure navigation system is functioning correctly after update.

Note:
This Navigation DVD is property of MBUSA; it must remain with the vehicle/customer after the update process has been completed. Reproduction is prohibited!