Operation CHARM: Car repair manuals for everyone.

Claim Type B - Dealer Parts and Accessories Warranty

Claim Type B is to be used any time a purchased/replaced part fails for a warrantable reason within 12 months or 12,000 miles from date or miles of installation (12 months regardless of mileage for medium duty trucks and over-the-counter purchases) and a vehicle is beyond the GM New Vehicle Warranty.

Any Claim Type B submissions that include parts and labor or a net item amount will require a VIN. Anytime a non-GM VIN is involved, the non-GM VIN indicator must be entered in the claim submission record.

Important:
Any warrantable parts failures, including subsequent parts failures, that occur during the GM New Vehicle Warranty must be submitted as a warranty claim. Claim Type B must not be used.

On or after August 27, 1998, any claim submitted to WINS showing Claim Type B while a vehicle is still within the GM New Vehicle Warranty will be returned to the dealer for reason NM, CLAIM TYPE INVALID FOR THE REPAIR.