Firewall - Rattle Noise
BULLETIN NO.: 00-T-39ISSUE DATE: July, 2000
CATEGORY TYPE: Body-11
CATEGORY: Front End
CORPORATION NO.: 00-08-63-004
SUBJECT:
Rattle Noise from Front of Dash Area
(Install Foam Shim)
MODELS AFFECTED:
1991-2000 Saturn S-Series vehicles built before and including VIN YZ189715
CONDITION:
Some customers may conunent about a noise coming from the right side of the dash area when the engine is running. This noise is more noticeable when the vehicle is being lightly accelerated or when a vehicle equipped with an automatic transaxle is in Reverse or Drive with the brakes applied.
CAUSE:
The rattle noise may be caused by the heater return pipe contacting the front of dash.
CORRECTION:
Install a foam shim between the heater return pipe and the front of the dash using the procedure in this bulletin.
PROCEDURE:
1. Verify the condition by following these steps:
1.1 Start the engine and listen for the rattle noise.
^ If the rattle noise can be heard coming from the right side of the dash area, proceed to step 1.2.
^ If the rattle noise cannot be heard coming from the right side of the dash area, refer to other service information for assistance in diagnosing the complaint.
1.2 Insert a long screwdriver between the front of dash and the heater return pipe and gently pry the heater return pipe away from the front of dash.
^ If the noise goes away, proceed to step 2.
^ If the noise does not go away, refer to other service information for assistance in diagnosing the complaint.
IMPORTANT:
The foam shim is called "Roof Panel Pad" in the Saturn S-Series Parts and Illustration Catalog. However, it can be used for this repair.
2. Install a foam shim (P/N 21109901) between the front of dash and the heater return pipe at location shown in illustration.
PARTS REQUIREMENTS:
21109901 Roof Panel Pad (Foam Shim)
CLAIM INFORMATION:
To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System as shown.
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