Door Window (Front) - Clunking Noise When Operated: Overview
BULLETIN NO.: 97-T-36AISSUE DATE: November, 1998
GROUP/SEQ. NO.: Body-O9
CORPORATION NO.: 7815O9R
SUBJECT:
Clunking Noise in Front Side Door When Windows are Operated
(Re-Install Bumper, Add Nuts or Replace Rivets as Required.)
Due to revisions under Models Affected, this bulletin supercedes bulletin 97-T-36, which should be discarded.
MODELS AFFECTED:
1996-1999 Saturn Sedans and Wagons.
CONDITION:
Customer may comment on one or more of the following conditions:
^ Window regulator makes a clunking noise when window travel reaches the full-down position.
^ Window regulator makes a clunking noise when operated in the up or down motion.
^ On vehicles equipped with power windows, window makes a clunking noise when the window reaches full-up position. This condition only happens when the window has an uninterrupted non-stop motion from the full-down position to the full-up position.
CAUSE:
The conditions may be caused by the following:
^ The front side door window stop bumper may have become dislodged from its retaining bracket or is missing.
^ The front side door window regulator attachment bolts may have become loose.
^ The front side door power window regulator motor attachment rivets may become loose.
CORRECTION:
Refer to the appropriate repair procedure in this bulletin, depending on condition, and repair vehicle.
PARTS REQUIREMENTS:
21098728 Bumper-Front Door Window Stop
21021167 Nut
11500272 Washer
11514008 Bolt/Screw
21006316 Nut
10190 Ultra-Stick Black Adhesive (Kent Industries) or equivalent
08643 WINDO-WELD Primer (Black) (3M(R)) or equivalent
CLAIM INFORMATION:
To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System as shown.