Owner Letter - Non-Involved

December 2, 1998

Dear Saturn Owner:

You may have heard about a Saturn "recall" involving certain 1996 and 1997 Saturn model vehicles. We are writing to let you know what this is about and especially to let you know that your vehicle is not involved.

Saturn has decided that a defect which relates to motor vehicle safety exists in certain 1996 and 1997 model year Saturn vehicles. These vehicles were either produced or serviced with a horn assembly which may fail. As a result, the vehicle horn may either become inoperable or activate without pressing the horn button. Under certain conditions, heat could build up within the horn assembly and an underhood fire could result without prior warning. To correct this condition, Saturn will replace the horn assembly.

Although your Saturn does fall within the range of vehicles which are involved in this action, Saturn's service records indicate that the original horn on your vehicle has already been replaced with the new, updated horn assembly. Therefore, there is no need to have the horn assembly on your vehicle replaced again.

As you know, we place the absolute highest priority on our owners' safety and satisfaction. Owners of the vehicles involved in this activity have already been notified and are having this condition corrected at no charge to them. As always, we will ensure that these conditions are addressed promptly and with minimal inconvenience to affected owners.

We regret any concern this matter may have caused you and want to assure you that your vehicle is not affected by this current activity. Also, we want you to know that we will always do our best to make sure you are completely satisfied with your Saturn. If you have any further questions, please contact the Saturn Customer Assistance Center at 1-800-553-6000, prompt three.