Deactivation Of Theft Deterrent Feature When System Is Secure

When the theft deterrent feature is secure (armed), the customer has already assigned a personal 4-digit code to the radio. While the radio is in the secure state, the theft deterrent feature will be armed and the radio will function correctly.

Before performing service on a vehicle, verify that the radio theft deterrent feature is not armed and if it is, have the customer deactivate the theft deterrent feature.

To deactivate the system, enter the 4-digit code (either the code from the customer or the factory unlock code) using steps 1 through 9 above. After completing those steps, the display will show OFF indicating that the radio is in the Unarmed Mode.

If the radio display shows an error code (Err1, Err2, or LOCK), then the wrong code was entered. After the wrong code is entered three times, the radio will lock. So if the customer's four-digit code is unknown, instead of locking the radio and having to wait an hour to try again, proceed to the "Unlocking A Locked System Using Factory Unlock Code" section to deactivate the system using the factory unlock code.

When the vehicle is returned to the customer, remind the customer to reactivate their system using steps for "Activation of the Theft Deterrent Feature."