Troubleshooting Hints

RECEPTION
1. Test radio with vehicle outside and hood down.

Check radio reception in an area away from tail buildings, metal structures, power lines, fluorescent lighting, and power tools.

2. Ignition noise on FM indicates a possible defective Electronic Ignition (EI) System.
3. Cheek for proper installation of aftermarket electronic equipment which may affect the integrity of other systems.
4. Check antenna coax connectors for corrosion or bad connections.
5. If a test antenna is used, ground base of the antenna to vehicle body.

Coated screws or bolts can act as poor grounds. Do not use Loctite� 242 Threadlocker, or equivalent material, on bolts because it will insulate the ground path.

WIRING AND CONNECTIONS
6. Before removing a speaker, check all accessible wiring and connectors to that speaker.
7. Check for a broken (or partially broken) wire inside of the insulation which could cause system malfunction, but would still prove good in a continuity/voltage check with a system disconnected. These circuits may be intermittent or resistive when loaded, and if possible, should be checked by monitoring for a voltage drop with the system operational (under load).

SYSTEM DIAGNOSIS
1. Determine type of audio complaint.
2. Make sure that the customer does not have an aftermarket mobile electronic component, such as a cellular telephone, that has been removed before the vehicle was left for service. This is extremely important, because that component may be emitting the frequency(s) that is (are) causing the complaint.
3. Try to duplicate condition (listen to AM or FM, start vehicle, put in a good CD or cassette, test switches, etc..).
^ Refer to the "Hardware Related Failures Symptom Table" for the appropriate diagnostic procedure(s) for hardware related failures or performance complaints.
^ Refer to the "Noise and Reception Performance Complaints Symptom Table" in this section for the appropriate diagnostic procedure(s) for noise or reception complaints.