Operation CHARM: Car repair manuals for everyone.

Procedure

1. Owner requests a seat belt extender from dealer.

2. Dealer verifies the need for a seat belt extender and obtains a current copy of this TSB and copies the worksheet.





3. Dealer measures the customer and completes the worksheet. Dealer determines the correct part number and places a Critical Order for the part through the TDN Parts Network.

4. Dealer receives seat belt extender and calls the customer in to check fit of the part.

5. If the seat belt extender fit is good dealership personnel completes the customer information label on the part explains usage of the part, and gives the customer a copy of the completed worksheet.

6. Dealer places a copy of the completed worksheet in the customer's records.