The Other Caller's Voice Cannot be Heard, Is Too Quiet, or Distorted

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted
- The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

INSPECTION PROCEDURE

PROCEDURE

1. CHECK CELLULAR PHONE

(a) Check if the voice on the other side can be heard using a cellular phone.

OK:

Voice can be heard.

NG -- REPAIR OR REPLACE CELLULAR PHONE
OK -- Continue to next step.

2. CHECK NAVIGATION SYSTEM

(a) Check that navigation sound can be heard from the driver side speaker.

OK:

Sound can be heard from the audio system.

NG -- GO TO "VOICE GUIDANCE DOES NOT FUNCTION" IN PROBLEM SYMPTOMS TABLE Symptom Related Diagnostic Procedures
OK -- Continue to next step.

3. CHECK SETTINGS

(a) Check if the volume level is set to low on the "Call" screen.





OK:

The level is not set low.

NG -- SET VOLUME TO HIGH
OK -- Continue to next step.

4. CHECK SETTINGS (OPERATION CHECK)

(a) Enter the "Hands-free Volume Setting" screen. Refer to Check Hands-free Volume Setting in Operation Check Operation Check.





(b) Check if the receive voice level is set to "0".

HINT
The receive voice level can be set to 11 different levels, -5 to +5, with a 3 dB difference.

(c) Check if the receive voice level is set to the minimum or maximum level.

HINT
When the receive voice level is set to the minimum or maximum level, the sound may be distorted.

NOTICE:
"Voice Quality Type" should not be changed.

OK:

The receive voice level is set to "0".

NG -- SET RECEIVE VOICE LEVEL TO "0"

OK -- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Symptom Related Diagnostic Procedures