Operation CHARM: Car repair manuals for everyone.
Manuals through 2025 now available!

Our trusted friends have launched a new website named LEMON, which has newer manuals. It also contains all the CHARM manuals.

LEMON is the spiritual successor to CHARM, I recommend you try it!

Link: lemon-manuals.la or lemon-manuals.org.ua

(Some people have issue connecting. LEMON is investigating. For now, use Firefox or change your DNS server)

Or, hide this message: temporarily or permanently

Campaign Data Entry Procedure





Reimbursement Codes: (See illustration)

Note:
The system automatically supplies the part number(s), including price and labor applicable to the above reimbursement codes.


To update a record for a vehicle with no repair performed but relevant information available, enter into the system one of the codes indicated below as applicable:

SW 20 Customer Refused Repairs

SW 30 Total Loss

SW 40 Vehicle Stolen

SW 50 Vehicle Left Continental U.S.

SW 60 Customer Moved-No Forwarding Address

SW 70 Vehicle Sold-New Owner Unknown

SW 80 Customer Moved-Forwarding Address Provided