Do you have access to Mitchell1 Prodemand? If you are willing to share user/password (we can pay $250), please get in contact with us ASAP: email operation-charm [[at]] tuta.io or click to submit anonymously
Audio Unit Does Not Exit Anti-Theft Mode (With Navigation)
Audio System Symptom Troubleshooting - Audio unit does not exit anti-theft mode
Audio unit does not exit anti-theft mode (with navigation)
NOTE:
- Check the vehicle battery condition first Battery Test.
- Check for F-CAN and B-CAN DTCs and resolve them before troubleshooting.
- Check the connectors for poor connections or loose terminals.
1. Turn the ignition switch to ON (II).
2. Press and hold the VOLUME/POWER () knob more than 2 seconds to release the anti-theft mode.
Is the anti-theft mode released?
YES -
Intermittent failure, the system is OK at this time.
NO -
Go to step 3.
3. Turn the ignition switch to LOCK (0).
4. Disconnect audio-navigation unit connector F (20P) and the gauge control module 32P connector.
5. Check for continuity between audio-navigation unit connector F (20P) terminals No. 5 and No. 16 and the gauge control module 32P connector terminals No. 29 and No. 30 respectively.
Is there continuity?
YES -
Substitute a known-good audio-navigation unit (including the HDD) Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation.
NO -
Repair an open in the wire between the audio-navigation unit and the gauge control module.