Operation CHARM: Car repair manuals for everyone.
Manuals through 2025 now available!

Our trusted friends have launched a new website named LEMON, which has newer manuals. It also contains all the CHARM manuals.

LEMON is the spiritual successor to CHARM, I recommend you try it!

Link: lemon-manuals.la or lemon-manuals.org.ua

(Some people have issue connecting. LEMON is investigating. For now, use Firefox or change your DNS server)

Or, hide this message: temporarily or permanently

Attachment I, Administrative Information

Attachment I


CARES/OASIS LOCATIONS HAVING ACCESS MUST USE CARES OR OASIS TO
DETERMINE/VERIFY IF A VEHICLE IS ELIGIBLE FOR THIS RECALL.


PLEASE NOTE INSPECT FOR AND CORRECT ALL VEHICLES IN STOCK BEFORE
DELIVERY.


PROMPTLY Affected vehicles on the enclosed list and all other
CORRECT eligible vehicles which are brought to your dealership.


DEALER-OWNER Immediately contact any owner whose name is not on the
list. Give owner a copy of the Owner Letter.


DISTRICT/FORD Advise district office or all supervising Ford locations
if:
- an owner cannot be contacted
- an owner does not make a service date


REIMBURSEMENT Only the Form 1864 will be accepted for reimbursement
FORM 1864 under this program. Upon completion of the required
service, the Form 1864 must be completely filled out and signed by authorized dealer personnel. Mail the second copy of the Form 1864 for reimbursement.

It is imrortant that all claims be filed for all completed units so that you will be reimbursed and our record will show completion.


PARTS RETURN See Attachment III page 2 for instructions dealing with
holding the removed air bag for further disposition instructions from Wixom.