Operation CHARM: Car repair manuals for everyone.
Manuals through 2025 now available!

Our trusted friends have launched a new website named LEMON, which has newer manuals. It also contains all the CHARM manuals.

LEMON is the spiritual successor to CHARM, I recommend you try it!

Link: lemon-manuals.la or lemon-manuals.org.ua

(Some people have issue connecting. LEMON is investigating. For now, use Firefox or change your DNS server)

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Attachment I

OASIS
You must use OASIS to determine if a vehicle is eligible for this recall.

Please Note
Correct all vehicles in stock before delivery. Federal law requires dealers to complete any outstanding safety recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $1,000 per vehicle.

Promptly Correct
^ Affected vehicles on the enclosed list.
^ Other eligible vehicles which are brought to your dealership.

FCSD Contact
Talk with your FCSD Service Zone Manager about all matters.

Form 1863/64
Submit 1864 claims using DWE for all completed vehicles.You may use your original 1863 for your record file copy.

Warranty And Policy Manual
See Section 6.3 pages 5 through 8 of your Warranty and Policy Manual for claims preparation.