Flow of Diagnosis

WARNING
- WHEN SERVICING STARTER MOTOR OR PERFORMING OTHER UNDERHOOD WORK IN THE VICINITY OF THE STARTER MOTOR, BE AWARE THAT THE HEAVY GAUGE BATTERY INPUT LEAD AT THE STARTER SOLENOID IS "ELECTRICALLY HOT" AT ALL TIMES. A PROTECTIVE CAP OR BOOT IS PROVIDED OVER THE TERMINAL OF THIS LEAD AND MUST BE REPLACED AFTER SERVICING.
- WHEN WORKING IN AREA OF THE STARTER MOTOR, BE CAREFUL TO AVOID TOUCHING HOT EXHAUST COMPONENTS.

NOTE: When working on the starter system, make sure the anti-theft system is deactivated, if equipped.

1. Verify the customer concern by operating the starting system.
2. Visually inspect for obvious signs of mechanical and electrical damage. Refer to the following chart:

VISUAL INSPECTION CHART

Mechanical
^ Starter motor
^ Starter motor relay switch
^ Brackets
^ Anti-theft relay

Electrical
^ Battery
^ Failed fuse 24 (10 A)
^ Damaged wiring harness
^ Loose or corroded connections

3. If the concern is not visually evident, verify the symptom and refer to the Symptom Chart. Symptom Related Diagnostic Procedures