RES Disc Does Not Eject

Rear Entertainment System Symptom Troubleshooting - RES disc does not eject

RES disc does not eject

NOTE:

- Check the vehicle battery condition first Battery Test.
- If you press and hold the VOLUME/POWER () knob for at least 2 seconds, the audio-navigation unit or the audio unit automatically exits the anti-theft mode. If the unit does not exit the anti-theft mode, go to Audio unit does not exit anti-theft mode troubleshooting; with navigation Audio Unit Does Not Exit Anti-Theft Mode (With Navigation), without navigation Audio Unit Does Not Exit Anti-Theft Mode (Without Navigation).
- Discs with labels should not be used in the DVD player (built into the audio-navigation unit or the audio unit). They may damage the player mechanism.

1. Turn the ignition switch to ON (II).

2. Try ejecting the disc.

Does the disc eject?

YES -

Intermittent failure, the DVD player (built into the audio-navigation unit or audio unit) is OK at this time.

NO -

Go to step 3.

3. Turn the ignition switch to LOCK (0).

4. Remove the No. B15 (20 A) fuse from the under-hood fuse/relay box for 2 minutes.

5. Reinstall the fuse.

6. Turn the ignition switch to ON (II).

7. Press and hold the VOLUME/POWER () knob for at least 2 seconds. The audio-navigation unit or the audio unit automatically exits the anti-theft mode.

8. Try ejecting the disc.

Does the disc eject?

YES -

Intermittent failure. If the problem reoccurs, replace the audio-navigation unit Audio-Navigation Unit Removal/Installation or audio unit Audio Unit Removal/Installation.

NO -

- With navigation, substitute a known-good audio-navigation unit (including the HDD) Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation.
- Without navigation, substitute a known-good audio unit Audio Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio unit Audio Unit Removal/Installation.