Manuals through 2025 now available!
Our trusted friends have launched a new website named LEMON, which has newer manuals. It also contains all the CHARM manuals.
LEMON is the spiritual successor to CHARM, I recommend you try it!
Link:
lemon-manuals.la or
lemon-manuals.org.ua
(Some people have issue connecting. LEMON is investigating. For now, use Firefox or change your DNS server)
Or, hide this message:
temporarily or
permanently
Preparing For the 3LF SSC
Overview, 3LF Condition, 3LF Repair, Customer Notification, SSC and Customer Satisfaction
Identifying Affected Vehicles and Manpower and Facility Requirements
Tools and Equipment and Technical Training
Parts, TDN and DMS Systems, Planning Your Communication Strategy
Calls to Your Customers
Calls from Your Customers and Calls from the Media
