CHARGE LID DOES NOT OPEN

id300300002100

Outline

Malfunction symptom

Charge lid does not open

Description

•  The charge lid lock does not unlock even if the door lock is released.

•  The charge lid cannot be opened even if the charge lid lock is released using the transmitter.

Possible cause

Charge lid lock system operation malfunction:

•  Body control module (BCM) detects DTCs

―  Power door lock system malfunction detected

•  PCM detects DTCs

―  Charge port-electrical supply unit detects malfunction in charge lid lock actuator circuit

•  Charge port-electrical supply unit cannot receive charge lid lock release request from PCM

―  CAN communication error

•  Charge lid lock actuator malfunction

―  Lift pin is stuck

―  Charge lid lock actuator internal circuit malfunction

System wiring diagram

•  Not applicable

Connector diagram

•  Not applicable

Malfunction symptom	Charge lid does not open
Description	• The charge lid lock does not unlock even if the door lock is released. • The charge lid cannot be opened even if the charge lid lock is released using the transmitter.
Possible cause	Charge lid lock system operation malfunction: • Body control module (BCM) detects DTCs ― Power door lock system malfunction detected • PCM detects DTCs ― Charge port-electrical supply unit detects malfunction in charge lid lock actuator circuit • Charge port-electrical supply unit cannot receive charge lid lock release request from PCM ― CAN communication error • Charge lid lock actuator malfunction ― Lift pin is stuck ― Charge lid lock actuator internal circuit malfunction
System wiring diagram	• Not applicable
Connector diagram	• Not applicable

Diagnostic Procedure

Step

Inspection

Results

Action

1

VERIFY PCM AND BODY CONTROL MODULE (BCM) DTCs

•  Perform the DTC inspections for the following modules.
(See DTC INSPECTION.)

―  PCM

―  Body control module (BCM)

•  Is a charge lid lock actuator-related DTC or a power door lock system DTC displayed?

Yes

Repair the malfunctioning location according to the applicable DTC troubleshooting.

(See DTC TABLE [PCM (e-SKYACTIV)].)

(See DTC TABLE [BODY CONTROL MODULE (BCM) (E)].)

No

Go to the next step.

2

INSPECT LIFTER PIN IN CHARGE LID LOCK ACTUATOR FOR MALFUNCTION

•  Remove the charge lid lock actuator.
(See CHARGE LID BOX ASSEMBLY REMOVAL/INSTALLATION.)

•  Insect the operation condition of the lifter pin.

•  Is the part normal?

Yes

Go to the next step.

No

Repair or replace the malfunctioning location and perform the repair verification procedure.

(See CHARGE LID BOX ASSEMBLY REMOVAL/INSTALLATION.)

3

INSPECT CHARGE LID LOCK ACTUATOR FOR MALFUNCTION

•  Inspect the applicable part.
(See CHARGE LID LOCK ACTUATOR INSPECTION.)

•  Is the part normal?

Yes

Go to the next step.

No

Repair or replace the malfunctioning location and perform the repair completion verification.

(See CHARGE LID BOX ASSEMBLY REMOVAL/INSTALLATION.)

Repair completion verification

VERIFY THAT VEHICLE IS REPAIRED

•  Install/connect the part removed/disconnected during the troubleshooting procedure.

•  Has the malfunction symptom been eliminated?

Yes

Complete the symptom troubleshooting. (Explain repair contents to customer.)

No

Refer to the CAN (controller area network) malfunction diagnosis flow to inspect for a CAN communication error.

(See CONTROLLER AREA NETWORK (CAN) MALFUNCTION DIAGNOSIS FLOW [L.H.D. (E)] .)

(See CONTROLLER AREA NETWORK (CAN) MALFUNCTION DIAGNOSIS FLOW [R.H.D.] .)

Step	Inspection	Results	Action
1	VERIFY PCM AND BODY CONTROL MODULE (BCM) DTCs • Perform the DTC inspections for the following modules. (See DTC INSPECTION.) ― PCM ― Body control module (BCM) • Is a charge lid lock actuator-related DTC or a power door lock system DTC displayed?	Yes	Repair the malfunctioning location according to the applicable DTC troubleshooting. (See DTC TABLE [PCM (e-SKYACTIV)].) (See DTC TABLE [BODY CONTROL MODULE (BCM) (E)].)
1		No	Go to the next step.
2	INSPECT LIFTER PIN IN CHARGE LID LOCK ACTUATOR FOR MALFUNCTION • Remove the charge lid lock actuator. (See CHARGE LID BOX ASSEMBLY REMOVAL/INSTALLATION.) • Insect the operation condition of the lifter pin. • Is the part normal?	Yes	Go to the next step.
2		No	Repair or replace the malfunctioning location and perform the repair verification procedure. (See CHARGE LID BOX ASSEMBLY REMOVAL/INSTALLATION.)
3	INSPECT CHARGE LID LOCK ACTUATOR FOR MALFUNCTION • Inspect the applicable part. (See CHARGE LID LOCK ACTUATOR INSPECTION.) • Is the part normal?	Yes	Go to the next step.
3		No	Repair or replace the malfunctioning location and perform the repair completion verification. (See CHARGE LID BOX ASSEMBLY REMOVAL/INSTALLATION.)
Repair completion verification	VERIFY THAT VEHICLE IS REPAIRED • Install/connect the part removed/disconnected during the troubleshooting procedure. • Has the malfunction symptom been eliminated?	Yes	Complete the symptom troubleshooting. (Explain repair contents to customer.)
Repair completion verification		No	Refer to the CAN (controller area network) malfunction diagnosis flow to inspect for a CAN communication error. (See CONTROLLER AREA NETWORK (CAN) MALFUNCTION DIAGNOSIS FLOW [L.H.D. (E)] .) (See CONTROLLER AREA NETWORK (CAN) MALFUNCTION DIAGNOSIS FLOW [R.H.D.] .)