CHARGE CONNECTOR CANNOT BE INSERTED
id300300002500
Outline
Malfunction symptom |
Charge connector cannot be inserted |
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Description
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• The normal charge connector cannot be connected to the port.
• The quick charge connector cannot be connected to the port.
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Possible cause
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Charge connector unlock drive circuit malfunction:
• PCM detects DTCs
• Charge connector lock actuator malfunction
Charge connector lock actuator malfunction:
• Charge connector lock actuator lock pin malfunction
• Charge connector lock actuator poor installation
Charge port malfunction:
• Bent connector pin/adhesion of foreign matter
• Adhesion of foreign matter to charge connector contact surface
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System wiring diagram
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• Not applicable
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Connector diagram
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• Not applicable
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Diagnostic Procedure
Step |
Inspection |
Results |
Action |
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1
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VERIFY PCM DTCs
• Perform the DTC inspection for the PCM.
(See DTC INSPECTION.)
• Are charge connector lock actuator related DTCs displayed?
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Yes
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Repair the malfunctioning location according to the applicable DTC troubleshooting.
(See DTC TABLE [PCM (e-SKYACTIV)].)
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No
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Go to the next step.
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2
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INSPECT CHARGE CONNECTOR LOCK ACTUATOR FOR CONDITION
• Inspect the charge connector lock actuator for the following.
• Is the charge connector lock actuator normal?
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Yes
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Go to the next step.
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No
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Repair the installation condition or replace the charge lid box assembly.
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3
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VERIFY CHARGE PORT CONDITION
• Remove the service plug.
• After 10 min have elapsed after removing the service plug, perform a zero voltage verification at the voltage detection point of the junction box No.3 to verify that there is no electrical charge in the high voltage circuit.
• Wear insulating gloves and visually inspect the charge port and the connector pins.
(See CHARGE PORT INSPECTION.)
• Is there deformation, discoloration, distortion, cracking, and foreign matter on the charge port?
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Yes
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If there is foreign matter:
• Wear insulating gloves, remove foreign matter, and perform the repair completion verification.
If there is deformation, color change, distortion, or cracking:
• Wear insulating gloves and repair or replace the malfunctioning location and perform the repair completion verification.
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No
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Go to the next step.
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Repair completion verification
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VERIFY THAT VEHICLE IS REPAIRED
• Install/connect the part removed/disconnected during the troubleshooting procedure.
• Has the malfunction symptom been eliminated?
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Yes
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Complete the symptom troubleshooting. (Explain repair contents to customer.)
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No
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Refer to the CAN (controller area network) malfunction diagnosis flow to inspect for a CAN communication error.
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