VEHICLE POSITION DOES NOT MOVE [CAR-NAVIGATION SYSTEM (DISPLAY-INTEGRATED TYPE)]

Description	Vehicle position does not move
POSSIBLE CAUSE	• Poor reception due to object obstructing GPS antenna • Poor connection of vehicle wiring harness (vehicle signal) connector, bad pins. • Open or short circuit in vehicle wiring harness (vehicle signal) • GPS antenna malfunction • Car-navigation unit malfunction

Description

Vehicle position does not move

POSSIBLE CAUSE

• Poor reception due to object obstructing GPS antenna

• Poor connection of vehicle wiring harness (vehicle signal) connector, bad pins.

• Open or short circuit in vehicle wiring harness (vehicle signal)

• GPS antenna malfunction

• Car-navigation unit malfunction

Step	Inspection	Action
1	VERIFY IF MALFUNCTION CAUSE IS OBSTRUCTION SUCH AS BUILDING • Drive the vehicle in an area with clear visibility (no buildings or trees surrounding). • Does the icon on the screen move according to the vehicle action?	Yes	System is normal (explain to the customer that the cause is weakness of GPS reception due to driving in an area with tunnels or obstructions).
No	Go to the next step.
2	VERIFY IF MALFUNCTION CAUSE IS OBSTRUCTION SUCH AS AFTER-MARKET ELECTRICAL DEVICE • Is there an object on the dashboard which is interfering with GPS reception (such as devices installed by customer after installation)?	Yes	After explaining to the customer that a device installed by the customer on the dashboard after the installation is interfering with GPS reception, remove the device and verify the malfunction symptom. If the malfunction is not resolved, go to the next step.
No	Go to the next step.
3	VERIFY GPS SIGNAL RECEPTION STRENGTH • Verify the GPS signal reception strength on the car-navigation unit screen. (See Identification procedure for GPS signal reception strength.) Note • The GPS signal is displayed on the top-right car-navigation unit screen. • The GPS signal reception strength is indicated by the number of dots. The greater the number of dots, the higher the GPS signal reception strength. • “Available Satellites” on the GPS signal confirmation screen indicates the number of satellites currently being received. If 4 or more satellites are displayed, the GPS signal reception strength is normal. • Are three dots indicated for the GPS signal, and are there 4 or more “Available Satellites”?	Yes	Replace the car-navigation unit. (See CAR-NAVIGATION UNIT REMOVAL/INSTALLATION.) (See CAR-NAVIGATION UNIT DISASSEMBLY/ASSEMBLY.)
No	Go to the next step.
4	VERIFY IF MALFUNCTION CAUSE IS POOR CONNECTION OF GPS ANTENNA CONNECTOR • Remove the GPS antenna. (See GLOBAL POSITIONING SYSTEM (GPS) ANTENNA REMOVAL/INSTALLATION.) • Verifies the connection condition of the GPS antenna connector. • Is the GPS antenna connector connected securely?	Yes	Go to the next step.
No	Connect the GPS antenna connector securely.
5	VERIFY GPS ANTENNA CONNECTOR CONDITION • Disconnect the GPS antenna connector. • Inspect the GPS antenna connector and vehicle wiring harness connector for pin disconnection or deformity. • Are the connectors and pins normal?	Yes	Go to the next step.
No	If there is any malfunction on the GPS antenna connector side: • Replace the GPS antenna. (See GLOBAL POSITIONING SYSTEM (GPS) ANTENNA REMOVAL/INSTALLATION.) If there is any malfunction on the vehicle wiring harness side: • Repair or replace the malfunctioning location.
6	VERIFY IF MALFUNCTION CAUSE IS POOR CONNECTION OF CAR-NAVIGATION UNIT CONNECTOR • Remove the car-navigation unit. (See CAR-NAVIGATION UNIT REMOVAL/INSTALLATION.) • Verify the connection condition of the car-navigation unit connector. • Is the car-navigation unit connector connected securely?	Yes	Go to the next step.
No	Connect the car-navigation unit connector securely.
7	VERIFY CAR-NAVIGATION UNIT CONNECTOR CONDITION • Disconnect the car-navigation unit connector. • Inspect the car-navigation unit connector and vehicle wiring harness connector for pin disconnection or deformity. • Are the connectors and pins normal?	Yes	Go to the next step.
No	If there is any malfunction on the car-navigation unit side: • Replace the car-navigation unit. (See CAR-NAVIGATION UNIT REMOVAL/INSTALLATION.) (See CAR-NAVIGATION UNIT DISASSEMBLY/ASSEMBLY.) If there is any malfunction on the vehicle wiring harness side: • Repair or replace the malfunctioning location.
8	VERIFY IF MALFUNCTION CAUSE IS ANTENNA FEEDER • Inspect the GPS antenna feeder. (See ANTENNA FEEDER NO.1 INSPECTION.) • Is the antenna feeder normal?	Yes	Go to the next step.
No	Replace the GPS antenna feeder. (See ANTENNA FEEDER NO.1 REMOVAL/INSTALLATION.)
9	VERIFY IF MALFUNCTION IS RESOLVED • Does the vehicle position move normally?	Yes	Replace the GPS antenna. (See GLOBAL POSITIONING SYSTEM (GPS) ANTENNA REMOVAL/INSTALLATION.)
No	Replace the car-navigation unit. (See CAR-NAVIGATION UNIT REMOVAL/INSTALLATION.) (See CAR-NAVIGATION UNIT DISASSEMBLY/ASSEMBLY.)

Step

Inspection

Action

VERIFY IF MALFUNCTION CAUSE IS OBSTRUCTION SUCH AS BUILDING

• Drive the vehicle in an area with clear visibility (no buildings or trees surrounding).

• Does the icon on the screen move according to the vehicle action?

Yes

System is normal (explain to the customer that the cause is weakness of GPS reception due to driving in an area with tunnels or obstructions).

Go to the next step.

VERIFY IF MALFUNCTION CAUSE IS OBSTRUCTION SUCH AS AFTER-MARKET ELECTRICAL DEVICE

• Is there an object on the dashboard which is interfering with GPS reception (such as devices installed by customer after installation)?

Yes

After explaining to the customer that a device installed by the customer on the dashboard after the installation is interfering with GPS reception, remove the device and verify the malfunction symptom.

If the malfunction is not resolved, go to the next step.

Go to the next step.

VERIFY GPS SIGNAL RECEPTION STRENGTH

• Verify the GPS signal reception strength on the car-navigation unit screen. (See Identification procedure for GPS signal reception strength.)

Note

• The GPS signal is displayed on the top-right car-navigation unit screen.

• The GPS signal reception strength is indicated by the number of dots. The greater the number of dots, the higher the GPS signal reception strength.

• “Available Satellites” on the GPS signal confirmation screen indicates the number of satellites currently being received. If 4 or more satellites are displayed, the GPS signal reception strength is normal.

• Are three dots indicated for the GPS signal, and are there 4 or more “Available Satellites”?

Yes

Replace the car-navigation unit.

(See CAR-NAVIGATION UNIT REMOVAL/INSTALLATION.)

(See CAR-NAVIGATION UNIT DISASSEMBLY/ASSEMBLY.)

Go to the next step.

VERIFY IF MALFUNCTION CAUSE IS POOR CONNECTION OF GPS ANTENNA CONNECTOR

• Remove the GPS antenna.

(See GLOBAL POSITIONING SYSTEM (GPS) ANTENNA REMOVAL/INSTALLATION.)

• Verifies the connection condition of the GPS antenna connector.

• Is the GPS antenna connector connected securely?

Yes