Attachment I, Administrative Instructions

ATTACHMENT I Emissions Recall 90E89


CARES/OASIS YOU MUST USE CARES OR OASIS TO DETERMINE IF A
VEHICLE IS ELIGIBLE FOR THIS RECALL.


PLEASE NOTE CORRECT ALL NEW OR USED VEHICLES IN STOCK BEFORE
DELIVERY.


PROMPTLY Affected vehicles on the enclosed list.
CORRECT Other eligible vehicles which are brought to your dealership.


DEALER-OWNER Immediately contact any owner you may know of whose
CONTACT name is not on the list. Give the owner a copy of
the Owner Letter.


DISTRICT Advise district office if:
CONTACT - an owner cannot be contacted.
- an owner does not make a service date.


FPSD CONTACT Talk with your FPSD Service Zone Manager about
recall concerns.


REIMBURSEMENT Submit 1864 claims using the 1864 format on the DWE
system.


CLAIMS See Sections 6.3 (pages 6 through 8) and 8.0 of your
PREPARATION Warranty and Policy Manual.


Owners will no longer receive Recall Claim Form 1864.

- Use CARES or OASIS to check for open recalls.
- Use a written repair order for file records
- For DWE claims, use the 1864 format on the DWE system screen. (See Warranty and Policy Manual, Section 6.3, page 7).
- Inform your Bervice and claims processing personnel of these changes.