1) Connect the scan tool.
2) Power up the scan tool. Does the scan tool power up?
Yes
=>Go to Central gateway control unit communication verification.
No
Go to Scan tool does not power up.
Refer to "51.Engine Control 1A.Troubleshooting(4JJ3 with DPD) Scan tool does not power up".
Refer to "51.Engine Control 1A.Troubleshooting(4JJ3 without DPD) Scan tool does not power up".
1) Turn ON the ignition switch.
2) Verify communication with the central gateway control unit using the scan tool. Can communication with the central gateway control unit be established?
Yes
=>Go to EPS motor control unit communication verification.
No
Go to Lost communication with the central gateway control unit.
1) Verify that communication can be established with the EPS motor control unit using the scan tool. Can communication with the EPS motor control unit be established?
Yes
No
Go to Lost communication with the EPS motor control unit.
Refer to "56.Steering Control 6A.Troubleshooting lost communication with the EPS motor control unit".
1) Observe the DTC information with a scan tool. Is a DTC set?
Yes
Go to the applicable DTC diagnosis.
No
=>Go to Steering system failure warning light illumination check.
1) Start the engine.
2) Check the steering system failure warning light. Does the steering system failure warning light illuminate for approximately 3 seconds and then turn OFF?
Yes
=>Go to Customer's concern check.
No
Go to Steering system failure warning light illuminating circuit system check.
1) Check if the customer's concern is related to the systems other than the electric power steering. Is the customer's concern related to the systems other than the electric power steering?
Yes
Go to the applicable control system inspection.
No
1) Operate the vehicle and check the following symptoms. Is there any applicable symptom?
Yes
Go to the applicable symptom diagnosis.
Refer to "207.Steering 20D.Symptom unstable steering".
Refer to "207.Steering 20D.Symptom vibration of the steering wheel".
Refer to "207.Steering 20D.Symptom steering wheel is difficult to control".
Refer to "207.Steering 20D.Symptom abnormal kickback of the steering wheel".
Refer to "207.Steering 20D.Symptom abnormal noises of power steering".
Refer to "207.Steering 20D.Symptom excessive play of the steering".
Refer to "207.Steering 20D.Symptom large force required to operate the steering".
Refer to "207.Steering 20D.Symptom improper return of the steering wheel to the center position".
No
Go to Intermittent conditions of electric power steering control system.
Refer to "207.Steering 20D.Symptom intermittent conditions of electric power steering control system".