NO.3 WILL NOT CRANK [SKYACTIV-G 2.0]

id0103e6800900

Vehicles without advanced keyless entry and push button start system

3

WILL NOT CRANK

DESCRIPTION

•  Starter does not work.

POSSIBLE CAUSE

•  Poor connection of coil antenna connector

•  Instrument cluster or related wiring harness malfunction

•  Immobilizer system malfunction

•  PCM continuous memory DTC is stored

•  Open circuit in wiring harness between the following terminals:

―  Main relay terminal E—PCM terminal 2K

―  Main relay terminal C—PCM terminal 2S, 1CK

―  DLC-2—PCM terminal 2AK, 2AL

•  Main relay malfunction (stuck open)

•  Open or poor ground circuit

•  Poor connection of vehicle body ground

•  Battery malfunction

•  Fuse malfunction

•  Starter relay malfunction

•  Ignition switch or related wiring harness malfunction

•  Starter relay related wiring harness malfunction

―  Between starter relay terminal A and PCM terminal 2AZ

―  Between starter relay terminal E and PCM terminal 2N

―  Between ignition switch terminal B and starter relay terminal E

•  Following circuit malfunction:

―  Between battery positive terminal and starter terminal B

―  Between battery positive terminal and starter relay terminal C

―  Between starter relay terminal D and starter terminal S

•  Starting system malfunction

•  Following circuit and/or connector malfunction:

―  Between coil antenna terminal A and instrument cluster terminal 2Q

―  Between coil antenna terminal B and instrument cluster terminal 2M

―  Between PCM terminal 2AK and instrument cluster terminal 2B

―  Between PCM terminal 2AL and instrument cluster terminal 2D

•  Seized/hydro locked engine, drive plate

•  Start circuit in ignition switch malfunction

•  Open circuit in wiring harness between ignition switch and starter

3	WILL NOT CRANK
DESCRIPTION	• Starter does not work.
POSSIBLE CAUSE	• Poor connection of coil antenna connector • Instrument cluster or related wiring harness malfunction • Immobilizer system malfunction • PCM continuous memory DTC is stored • Open circuit in wiring harness between the following terminals: ― Main relay terminal E—PCM terminal 2K ― Main relay terminal C—PCM terminal 2S, 1CK ― DLC-2—PCM terminal 2AK, 2AL • Main relay malfunction (stuck open) • Open or poor ground circuit • Poor connection of vehicle body ground • Battery malfunction • Fuse malfunction • Starter relay malfunction • Ignition switch or related wiring harness malfunction • Starter relay related wiring harness malfunction ― Between starter relay terminal A and PCM terminal 2AZ ― Between starter relay terminal E and PCM terminal 2N ― Between ignition switch terminal B and starter relay terminal E • Following circuit malfunction: ― Between battery positive terminal and starter terminal B ― Between battery positive terminal and starter relay terminal C ― Between starter relay terminal D and starter terminal S • Starting system malfunction • Following circuit and/or connector malfunction: ― Between coil antenna terminal A and instrument cluster terminal 2Q ― Between coil antenna terminal B and instrument cluster terminal 2M ― Between PCM terminal 2AK and instrument cluster terminal 2B ― Between PCM terminal 2AL and instrument cluster terminal 2D • Seized/hydro locked engine, drive plate • Start circuit in ignition switch malfunction • Open circuit in wiring harness between ignition switch and starter

Diagnostic Procedure

STEP	INSPECTION	RESULTS	ACTION
1	DETERMINE IF MALFUNCTION CAUSE IS IMMOBILIZER SYSTEM OR OTHER • Are any of the following conditions present? ― Engine does not start completely. ― PCM DTC P1260:00 is displayed.	Yes	Both conditions present: • Go to Step 4.
1		No	Either or other condition present: • Go to the next step.
2	INSPECT COIL ANTENNA CONNECTOR CONNECTION • Inspect the connection of coil antenna connector. • Is the coil antenna connector securely connected to the coil antenna?	Yes	Go to the next step.
2		No	Reconnect the coil antenna securely, then repeat from Step 1.
3	DETERMINE IF MALFUNCTION CAUSE IS INSTRUMENT CLUSTER OR OTHER • Does the security light illuminate?	Yes	Go to the next step.
3		No	Inspect the instrument cluster and related wiring harness. (See INSTRUMENT CLUSTER INSPECTION.) Repair or replace the malfunctioning part according to the inspection results. (See INSTRUMENT CLUSTER REMOVAL/INSTALLATION.)
4	VERIFY IMMOBILIZER SYSTEM DTC • Retrieve the immobilizer system DTC using the M-MDS. (See DTC INSPECTION [IMMOBILIZER SYSTEM (KEYLESS ENTRY SYSTEM)].) • Are any DTCs present?	Yes	Go to the applicable DTC inspection. (See DTC TABLE [IMMOBILIZER SYSTEM (KEYLESS ENTRY SYSTEM)].)
4		No	Go to the next step.
5	DETERMINE IF MALFUNCTION CAUSE IS i-stop SYSTEM OR OTHER • Turn off the i-stop system. • Verify the symptom. • Is the symptom confirmed?	Yes	Go to the next step.
5		No	Perform the symptom troubleshooting “NO.33 ENGINE DOES NOT RESTART”. (See NO.33 ENGINE DOES NOT RESTART [SKYACTIV-G 2.0].)
6	VERIFY PCM DTC • Retrieve any DTCs using the M-MDS. (See ON-BOARD DIAGNOSTIC TEST [SKYACTIV-G 2.0].) • Are any continuous memory DTCs present?	Yes	Continuous memory DTC is displayed: • Go to the applicable DTC inspection. (See DTC TABLE [SKYACTIV-G 2.0].) Communication error message is displayed: • Inspect the following: ― Open circuit in wiring harness between main relay terminal E and PCM terminal 2K ― Open circuit in wiring harness between main relay terminal C and PCM terminal 1CK or 2S ― Main relay (stuck open) ― Open or short circuit in wiring harness between DLC-2 and PCM terminal 2AK or 2AL ― Open or poor ground circuit (PCM terminal 1BZ, 1CL, 1CP, 1CT, 1CX, 1DB, 1DH, 1DL and 2AA) ― Poor connection of vehicle body ground • Repair or replace the malfunctioning part according to the inspection results.
6		No	Go to the next step.
7	INSPECT POWER SUPPLY • Access the VPWR PID using the M-MDS. (See ON-BOARD DIAGNOSTIC TEST [SKYACTIV-G 2.0].) • Verify the VPWR PID value. • Is the VPWR PID value B+?	Yes	Go to the next step.
7		No	Inspect the following: • Battery connection • Battery condition (See BATTERY INSPECTION [SKYACTIV-G 2.0].) • Fuse (See NO.1 BLOWN FUSES [SKYACTIV-G 2.0].) ― If there is any malfunction: • Repair or replace the malfunctioning part according to the inspection results, then repeat this step.
8	DETERMINE IF MALFUNCTION CAUSE IS STARTER RELAY CONTROL SIGNAL CIRCUIT OR OTHER • Switch the ignition to start. • Is a clicking sound heard from the starter relay?	Yes	Go to Step 11.
8		No	Go to the next step.
9	INSPECT STARTER RELAY • Switch the ignition to off. • Remove the starter relay. • Inspect the starter relay. (See RELAY INSPECTION.) • Is there any malfunction?	Yes	Replace the starter relay. Repeat Step 8.
9		No	Go to the next step.
10	INSPECT IGNITION SWITCH AND RELATED WIRING HARNESS • Inspect the ignition switch and related circuit: (See IGNITION SWITCH INSPECTION [WITHOUT ADVANCED KEYLESS ENTRY AND PUSH BUTTON START SYSTEM].) • Is there any malfunction?	Yes	Repair or replace the malfunctioning part according to the inspection results, then repeat Step 8. (See IGNITION SWITCH REMOVAL/INSTALLATION [WITHOUT ADVANCED KEYLESS ENTRY AND PUSH BUTTON START SYSTEM].)
10		No	Inspect the following circuit: • Between starter relay terminal A and PCM terminal 2AZ • Between starter relay terminal E and PCM terminal 2N • Between ignition switch terminal B and starter relay terminal E ― If there is any malfunction: • Repair or replace the malfunctioning part according to the inspection results. Repeat Step 8.
11	INSPECT WIRING HARNESS OF STARTER POWER SUPPLY CIRCUIT • Inspect the following circuit: ― Between battery positive terminal and starter terminal B ― Between battery positive terminal and starter relay terminal C ― Between starter relay terminal D and starter terminal S • Is there any malfunction?	Yes	Repair or replace the suspected wiring harness, then go to the next step.
11		No	Go to the next step.
12	INSPECT STARTING SYSTEM • Inspect the starting system. (See STARTER INSPECTION [SKYACTIV-G 2.0].) • Is there any malfunction?	Yes	Repair or replace the malfunctioning part according to the inspection results.
12		No	Go to the next step.
13	INSPECT IMMOBILIZER SYSTEM RELATED CIRCUIT • Inspect the following wiring harness and connectors: ― Between coil antenna terminal A and instrument cluster terminal 2Q ― Between coil antenna terminal B and instrument cluster terminal 2M ― Between PCM terminal 2AK and instrument cluster terminal 2B ― Between PCM terminal 2AL and instrument cluster terminal 2D • Is there any malfunction?	Yes	Repair or replace the malfunctioning part according to the inspection results.
13		No	Go to the next step.
14	DETERMINE IF MALFUNCTION CAUSE IS BASE ENGINE OR OTHER • Inspect for a seized/hydro locked engine or drive plate. • Is the engine seized or hydro locked?	Yes	Repair or replace the malfunctioning part according to the inspection results.
14		No	Go to the next step.
15	VERIFY PRESENT MALFUNCTION DTC • Perform the KOEO self test. (See KOEO/KOER SELF TEST [SKYACTIV-G 2.0].) • Are any DTCs present?	Yes	Go to the applicable DTC inspection. (See DTC TABLE [SKYACTIV-G 2.0].)
15		No	Inspect the following: • Start circuit in ignition switch • Open circuit in wiring harness between ignition switch and starter Repair or replace the malfunctioning part according to the inspection results.
16	Verify the test results. • If normal, return to the diagnostic index to service any additional symptoms. (See SYMPTOM DIAGNOSTIC INDEX [SKYACTIV-G 2.0].) • If a malfunction remains, inspect the related Service Information and perform the repair or diagnosis. ― If the vehicle is repaired, troubleshooting is completed. ― If the vehicle is not repaired or additional diagnostic information is not available, replace the PCM. (See PCM REMOVAL/INSTALLATION [SKYACTIV-G 2.0].)

Vehicles with advanced keyless entry and push button start system

3

WILL NOT CRANK

DESCRIPTION

•  Starter does not work.

POSSIBLE CAUSE

•  Poor connection of coil antenna connector

•  Instrument cluster or related wiring harness malfunction

•  Immobilizer system malfunction

•  PCM continuous memory DTC is stored

•  Open circuit in wiring harness between the following terminals:

―  Main relay terminal E—PCM terminal 2K

―  Main relay terminal C—PCM terminal 2S, 1CK

―  DLC-2—PCM terminal 2AK, 2AL

•  Main relay malfunction (stuck open)

•  Open or poor ground circuit

•  Poor connection of vehicle body ground

•  Battery malfunction

•  Fuse malfunction

•  Starter relay malfunction

•  Starter relay related wiring harness malfunction

―  Between starter relay terminal A and PCM terminal 2AZ

―  Between starter relay terminal A and keyless control module terminal 2F

―  Between keyless control module terminal 3B and starter relay terminal E

•  Following circuit malfunction:

―  Between battery positive terminal and starter terminal B

―  Between battery positive terminal and starter relay terminal C

―  Between starter relay terminal D and starter terminal S

•  Starting system malfunction

•  Following circuit and/or connector malfunction:

―  Between coil antenna terminal A and keyless control module terminal 2H

―  Between coil antenna terminal B and keyless control module terminal 2G

―  Between PCM terminal 2AK and keyless control module terminal 2K

―  Between PCM terminal 2AL and keyless control module terminal 2L

•  Seized/hydro locked engine, drive plate

3	WILL NOT CRANK
DESCRIPTION	• Starter does not work.
POSSIBLE CAUSE	• Poor connection of coil antenna connector • Instrument cluster or related wiring harness malfunction • Immobilizer system malfunction • PCM continuous memory DTC is stored • Open circuit in wiring harness between the following terminals: ― Main relay terminal E—PCM terminal 2K ― Main relay terminal C—PCM terminal 2S, 1CK ― DLC-2—PCM terminal 2AK, 2AL • Main relay malfunction (stuck open) • Open or poor ground circuit • Poor connection of vehicle body ground • Battery malfunction • Fuse malfunction • Starter relay malfunction • Starter relay related wiring harness malfunction ― Between starter relay terminal A and PCM terminal 2AZ ― Between starter relay terminal A and keyless control module terminal 2F ― Between keyless control module terminal 3B and starter relay terminal E • Following circuit malfunction: ― Between battery positive terminal and starter terminal B ― Between battery positive terminal and starter relay terminal C ― Between starter relay terminal D and starter terminal S • Starting system malfunction • Following circuit and/or connector malfunction: ― Between coil antenna terminal A and keyless control module terminal 2H ― Between coil antenna terminal B and keyless control module terminal 2G ― Between PCM terminal 2AK and keyless control module terminal 2K ― Between PCM terminal 2AL and keyless control module terminal 2L • Seized/hydro locked engine, drive plate

Diagnostic Procedure

STEP	INSPECTION	RESULTS	ACTION
1	DETERMINE IF MALFUNCTION CAUSE IS ADVANCED KEYLESS ENTRY AND PUSH BUTTON START SYSTEM OR OTHER • Insert the emergency key in the emergency slot and start the engine. • Does the engine start?	Yes	Perform the malfunction diagnosis for the advanced keyless entry and push button start system. (See SYMPTOM TROUBLESHOOTING CHART [ADVANCED KEYLESS ENTRY AND PUSH BUTTON START SYSTEM].)
1		No	Go to the next step.
2	DETERMINE IF MALFUNCTION CAUSE IS IMMOBILIZER SYSTEM OR OTHER • Are any of the following conditions present? ― Engine does not start completely. ― PCM DTC P1260:00 is displayed.	Yes	Both conditions present: • Go to Step 5.
2		No	Either or other condition present: • Go to the next step.
3	INSPECT COIL ANTENNA CONNECTOR CONNECTION • Inspect the connection of coil antenna connector. • Is the coil antenna connector securely connected to the coil antenna?	Yes	Go to the next step.
3		No	Reconnect the coil antenna securely, then repeat from Step 1.
4	DETERMINE IF MALFUNCTION CAUSE IS INSTRUMENT CLUSTER OR OTHER • Does the security light illuminate?	Yes	Go to the next step.
4		No	Inspect the instrument cluster and related wiring harness. (See INSTRUMENT CLUSTER INSPECTION.) Repair or replace the malfunctioning part according to the inspection results. (See INSTRUMENT CLUSTER REMOVAL/INSTALLATION.)
5	VERIFY IMMOBILIZER SYSTEM DTC • Retrieve the immobilizer system DTC using the M-MDS. (See DTC INSPECTION [IMMOBILIZER SYSTEM (KEYLESS ENTRY SYSTEM)].) • Are any DTCs present?	Yes	Go to the applicable DTC inspection. (See DTC TABLE [IMMOBILIZER SYSTEM (KEYLESS ENTRY SYSTEM)].)
5		No	Go to the next step.
6	DETERMINE IF MALFUNCTION CAUSE IS i-stop SYSTEM OR OTHER • Turn off the i-stop system. • Verify the symptom. • Is the symptom confirmed?	Yes	Go to the next step.
6		No	Perform the symptom troubleshooting “NO.33 ENGINE DOES NOT RESTART”. (See NO.33 ENGINE DOES NOT RESTART [SKYACTIV-G 2.0].)
7	VERIFY PCM DTC • Retrieve any DTCs using the M-MDS. (See ON-BOARD DIAGNOSTIC TEST [SKYACTIV-G 2.0].) • Are any continuous memory DTCs present?	Yes	Continuous memory DTC is displayed: • Go to the applicable DTC inspection. (See DTC TABLE [SKYACTIV-G 2.0].) Communication error message is displayed: • Inspect the following: ― Open circuit in wiring harness between main relay terminal E and PCM terminal 2K ― Open circuit in wiring harness between main relay terminal C and PCM terminal 1CK or 2S ― Main relay (stuck open) ― Open or short circuit in wiring harness between DLC-2 and PCM terminal 2AK or 2AL ― Open or poor ground circuit (PCM terminal 1BZ, 1CL, 1CP, 1CT, 1CX, 1DB, 1DH, 1DL and 2AA) ― Poor connection of vehicle body ground • Repair or replace the malfunctioning part according to the inspection results.
7		No	Go to the next step.
8	INSPECT POWER SUPPLY • Access the VPWR PID using the M-MDS. (See ON-BOARD DIAGNOSTIC TEST [SKYACTIV-G 2.0].) • Verify the VPWR PID value. • Is the VPWR PID value B+?	Yes	Go to the next step.
8		No	Inspect the following: • Battery connection • Battery condition (See BATTERY INSPECTION [SKYACTIV-G 2.0].) • Fuse (See NO.1 BLOWN FUSES [SKYACTIV-G 2.0].) ― If there is any malfunction: • Repair or replace the malfunctioning part according to the inspection results, then repeat this step.
9	DETERMINE IF MALFUNCTION CAUSE IS STARTER RELAY CONTROL SIGNAL CIRCUIT OR OTHER • Switch the ignition to start. • Is a clicking sound heard from the starter relay?	Yes	Go to Step 16.
9		No	Go to the next step.
10	INSPECT STARTER RELAY • Switch the ignition to off. • Remove the starter relay. • Inspect the starter relay. (See RELAY INSPECTION.) • Is there any malfunction?	Yes	Replace the starter relay. Repeat Step 9.
10		No	Go to the next step.
11	INSPECT STARTER RELAY CONTROL CIRCUIT FOR SHORT TO GROUND OR OPEN CIRCUIT • Starter relay is removed. • Measure the voltage at the starter relay terminal E (wiring harness-side) while cranking the engine. • Is the voltage B+?	Yes	Go to the next step.
11		No	Inspect the ST SIG 10 A fuse. • If the fuse is blown: ― Repair or replace the wiring harness for a possible short to ground. ― Replace the fuse. • If the fuse is deteriorated: ― Replace the fuse. • If the fuse is normal: ― Repair or replace the wiring harness for a possible open circuit. Repeat Step 9.
12	INSPECT KEYLESS CONTROL MODULE CONNECTOR CONDITION • Switch the ignition to off. • Disconnect the keyless control module connector. • Inspect for poor connection (such as damaged/pulled-out pins, corrosion). • Is there any malfunction?	Yes	Repair or replace the connector and/or terminals, then repeat Step 9.
12		No	Go to the next step.
13	INSPECT STARTER RELAY CONTROL CIRCUIT FOR SHORT TO GROUND • Starter relay is removed. • Verify that the keyless control module connector is disconnected. • Inspect for continuity between starter relay terminal A (wiring harness-side) and body ground. • Is there continuity?	Yes	If the short to ground circuit could be detected: • Repair or replace the wiring harness for a possible short to ground. If the short to ground circuit could not be detected: • Replace the PCM (short to ground in the PCM internal circuit). (See PCM REMOVAL/INSTALLATION [SKYACTIV-G 2.0].) Repeat Step 9.
13		No	Go to the next step.
14	INSPECT PCM CONNECTOR CONDITION • Disconnect the PCM connector. • Inspect for poor connection (such as damaged/pulled-out pins, corrosion). • Is there any malfunction?	Yes	Repair or replace the connector and/or terminals, then repeat Step 9.
14		No	Go to the next step.
15	INSPECT STARTER RELAY CONTROL CIRCUIT FOR OPEN CIRCUIT • Starter relay is removed. • Verify that the keyless control module and PCM connectors are disconnected. • Inspect for continuity between the following terminals (wiring harness-side): ― Starter relay terminal A—PCM terminal 2AZ ― Starter relay terminal A—Keyless control module terminal 2F • Is there continuity?	Yes	Inspect the keyless control module. (See KEYLESS CONTROL MODULE INSPECTION [R.H.D.].) • If there is any malfunction: ― Replace the keyless control module, then repeat Step 9. (See KEYLESS CONTROL MODULE REMOVAL/INSTALLATION.) • If there is no malfunction: ― Go to the next step.
15		No	Repair or replace the wiring harness for a possible open circuit, then repeat Step 9.
16	INSPECT WIRING HARNESS OF STARTER POWER SUPPLY CIRCUIT • Inspect the following circuit: ― Between battery positive terminal and starter terminal B ― Between battery positive terminal and starter relay terminal C ― Between starter relay terminal D and starter terminal S • Is there any malfunction?	Yes	Repair or replace the suspected wiring harness, then go to the next step.
16		No	Go to the next step.
17	INSPECT STARTING SYSTEM • Inspect the starting system. (See STARTER INSPECTION [SKYACTIV-G 2.0].) • Is there any malfunction?	Yes	Repair or replace the malfunctioning part according to the inspection results.
17		No	Go to the next step.
18	INSPECT IMMOBILIZER SYSTEM RELATED CIRCUIT • Inspect the following wiring harness and connectors: ― Between coil antenna terminal A and keyless control module terminal 2H ― Between coil antenna terminal B and keyless control module terminal 2G ― Between PCM terminal 2AK and keyless control module terminal 2K ― Between PCM terminal 2AL and keyless control module terminal 2L • Is there any malfunction?	Yes	Repair or replace the malfunctioning part according to the inspection results.
18		No	Go to the next step.
19	DETERMINE IF MALFUNCTION CAUSE IS BASE ENGINE OR OTHER • Inspect for a seized/hydro locked engine or drive plate. • Is the engine seized or hydro locked?	Yes	Repair or replace the malfunctioning part according to the inspection results.
19		No	Go to the next step.
20	VERIFY PRESENT MALFUNCTION DTC • Perform the KOEO self test. (See KOEO/KOER SELF TEST [SKYACTIV-G 2.0].) • Are any DTCs present?	Yes	Go to the applicable DTC inspection. (See DTC TABLE [SKYACTIV-G 2.0].)
20		No	Go to the next step.
21	Verify the test results. • If normal, return to the diagnostic index to service any additional symptoms. (See SYMPTOM DIAGNOSTIC INDEX [SKYACTIV-G 2.0].) • If a malfunction remains, inspect the related Service Information and perform the repair or diagnosis. ― If the vehicle is repaired, troubleshooting is completed. ― If the vehicle is not repaired or additional diagnostic information is not available, replace the PCM. (See PCM REMOVAL/INSTALLATION [SKYACTIV-G 2.0].)