SYMPTOM TROUBLESHOOTING CHART [POWER DOOR LOCK SYSTEM]


Malfunction	Possible Cause	Page
• The WDS or equivalent cannot communicate with Generic electronic module (GEM).	• LOCK 30A fuse • Circuit • Generic electronic module (GEM)	(See No.1 ALL DOOR LOCK ACTUATORS ARE INOPERATIVE.)
• All the door lock actuators are inoperative.	• LOCK 30A fuse • Circuit • Generic electronic module (GEM)	(See No.1 ALL DOOR LOCK ACTUATORS ARE INOPERATIVE.)
• All the door lock actuators are inoperative from a single door lock switch.	• Circuit • Door lock switch • Generic electronic module (GEM)	(See No.2 ALL DOOR LOCK ACTUATORS ARE INOPERATIVE FROM A SINGLE DOOR LOCK SWITCH.)
• All the door lock actuators are inoperative from a single door key cylinder.	• Circuit • Door key cylinder switch • Generic electronic module (GEM)	(See No.3 ALL DOOR LOCK ACTUATORS ARE INOPERATIVE FROM A SINGLE KEY CYLINDER.)
• All the door lock actuators are inoperative: The doors do not unlock after a lock command with driver-side door open.	• LOCK 30A fuse • Circuit • Generic electronic module (GEM)	(See No.4 ALL DOORS ARE INOPERATIVE: DOORS DO NOT UNLOCK AFTER A LOCK COMMAND WITH DRIVER-SIDE DOOR OPEN (NOT EQUIPPED WITH SLAM LOCKING).)
• A single door lock actuator is inoperative.	• Circuit • Door lock actuator • Generic electronic module (GEM)	(See No.5 MALFUNCTION IN A SINGLE DOOR LOCK.)
• The door lock actuator operates only one way.	• Circuit • Generic electronic module (GEM)	(See No.6 DOOR LOCK OPERATES ONLY ONE WAY.)
• The doors do not lock/unlock using the transmitter.	• Transmitter • Circuit • Generic electronic module (GEM)	(See No.7 THE DOORS DO NOT LOCK/UNLOCK USING THE TRANSMITTER.)
• Transmitter out of synchronization.	• Transmitter • Generic electronic module (GEM)	(See No.8 TRANSMITTER OUT OF SYNCHRONIZATION.)
• The double locking feature does not operate correctly.	• Door lock actuator • Circuit • Generic electronic module (GEM)	(See No.9 THE DOUBLE LOCKING FEATURE DOES NOT OPERATE CORRECTLY.)